M.B.A. (Semester (CBCS) Examination, 2018
It for management (Paper VIII)
Day and Date Tuesday, 18-12-2018 Max. Marks 70
Time 2.30 p.m. to 5.00 p.m.
Note All questions are compulsory and carry equal marks
(14 marks).
1. Select the right option for each of the following from the choices given 14
among the following is not an input device.
Keyboard Camera Light Pen TFT Screen
The type of SQL that allows insertion, deletion, editing and extraction of
data from a database is known as
DDL DML
DCL None of the above
The type of information system that serves the operational level of the
organization and allows recording of daily routine transactions of business
is
TPS MIS DSS ESS
A facility that sets the first line of a paragraph leave some space or remain
hanging in the beginning is known as
Indentation Special indentation
Spacing Alignment
To change the current in tally, Alt F2 Key combination is used.
Date Company Period Voucher
A private computer network that uses internet technologies for communication
and data sharing using a browser within a single organization is called as
Internet lntranet Extranet ARPANET
The feature of DBMS that provides uniqueness to every record in a table
is known as
Field Primary Key Foreign Key Integrity
The important role(s) of information system includes
Collection of Data
Transmission of information
Facilitate decision making in proper time frame
All of the above
P.T.O.
Set P
Seat
No.
Set P
SLR-CL 8 *SLRCL8*
The abbreviation EFT stands for
Extended Financial Transactions
Exclusive Financial Terminologies
Electronic Fund Transfers
Electronic Funding Techniques
10) The cell in MS Excel can be formatted in form resulting the
numerical value converted into amount with currency symbol.
Currency Accounting
None of and Both and
11) The function key that selects Journal voucher type in Tally is
F4 F5 F6 F7
12) Knowledge management is the access, retrieval and distribution of
and relevant information between related individuals or groups.
Data collected Human Experiences
database facts and figures
13) The key principles of Computer Security, referred to as CIA are
Control, lnput and Acceptable
Confidentiality, Integrity and Availability
Critical, Integrated and Authentic
Collated, Integrated and Accepted
14) is the science of making machines do things that would require
intelligence.
Intelligence Knowledge management
System Artificial Intelligence
2. Answer the following 14
Differentiate between System Software and Application software.
Explain the terms slide, elements of slide, animation and slide transition
with reference to MS PowerPoint.
3. Write short notes on the following 14
Ledger Groups in Tally.
Types of Networks using Internet Technology.
4. Answer any one of the following 14
Explain the Operational information system for Marketing Management
Discuss in detail Intelligence system along with Artificial and business
intelligence.
Set P
5. Analyze case, identify and provide best solution from alternatives for the
following case. 14
Green Car Ltd., is a new entrant in the automotive sector, manufacturing Electric
Car.
The organization has collaborated with a Japanese company. The CEO
Mr. L. Prasad, of Green Car Ltd., is convinced to go ahead for the 'Management
Information System'. Green Car Ltd., has grown steadily in size and stature
and evolved into a Group that occupies a premier position in the automotive
industry. The Group's history is studded with milestones each one taking the
Group forward.
In fact, today, its total turnover is about 1 billion dollars. Mr. Prasad has
appointed a junior software person, Mr. Raju, to take care of the automation of
the business processes. Raju enthusiastically has accepted the responsibility
to deploy the necessary hardware and software. He made a budget for Rs. 25
Lacs and has gone ahead to purchase the IT infrastructure. While preparing
the budget he could not meet the CFO, Mr. Shah because he was very busy
with expansion program. When the Computer Servers were installed, Raju
gave common password to all the users with a common login id. Raju felt that
users were not IT savvy and therefore he planned training schedule to make
sure users use the MIS. He asked each department to depute two persons for
training. Since the training was announced suddenly, no senior person came
forward for the training. Only juniors were sent for training. During the training
they were allowed to use mobile.
While deploying the Information System, it was observed that production
manager, Mr. Murthy, was not able to use computers at all. He continued using
the legacy method of keeping the information about the daily production.
There was no time for the parallel run and the entire system was deployed
without testing.
After going live, it was found that some changes were required in the software.
Raju frantically asked for additional budget to carry out modification in the
system. Mr. Shah did not sanction additional budget. Users could not use the
system.
Head of Departments were happy using traditional method to manage day-to-day
activity. They did not cooperate with Mr. Raju. This was brought to notice of the
President. Mr. L. Prasad was busy with foreign tours and could not even open
the email sent by Mr. Raju.