M.S.W. (Semester IV) (CBCS) Examination Mar/Apr-2018
PERSONNEL MANAGEMENT AND INDUSTRIAL RELATIONS II
Time: 2½ Hours Max. Marks: 70
Instruction: All questions are compulsory.
Figures to the right indicate full marks.
Q.1 Multiple choice questions: 14
The of personnel is also called as Staffing.
Controlling Management
Promotion Demotion
Personnel management is concerned with
Managing people at workplace Managing people at home
Only blue collar worker Public relation
Under every management has set up a grievance reddressal
Machinery.
Labour Laws Code of Discipline
Effect of Union Welfare Dept
Industrial relations are designed to established and nurture the growth of

Industrial Democracy Industrial Dichotomy
Industrial Autonomy Industrial Resistance
Industrial relation consists of the relations
Employer and Employee Union and Management
State and Management All of the Above
Which pattern reflects a pure executive form of
Functional Line and staff
Committee Line
Motivation is an element of
Control Function Planning Function
Organisation Function Directing Function
Personnel Auditing refers to policies, procedures and practices.
Examination Evaluation Evolution
Determination None of the above
Ethical challenges may be arise on account of
Failure, conflict of values etc. Hazardous but popular products
Both a b None of the above
10) Referring a dispute to an agreed third party for settlement or advice without
the force of litigation or resort to law is known as
Arbitration Adjudication
Conciliation All of the above
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11) Success of management is largely a matter of
Supervision
Leadership
Effective direction and leadership
None of the above
12) The process of establishing the value of jobs in a job hierarchy is known as

Job Evaluation Job Analysis
Job requirement Performance Evaluation
13) The main objectives of 3600 Appraisal is to bring
Objectivity Subjectivity
Uniformity of standard None of the above
14) A labour court has power to
Modify the award of an arbitrator with his consent
Modify the award subject to the consent of the parties.
Nullify the arbitration agreement
None of the above
Q.2 Answer the following questions in short. (Any seven) 14
What is Privatization?
Define labour.
Define Disputes.
Define Promotion.
Meaning of Industrial Relation.
Define Tribunals.
Meaning of Mediation.
What is Adjudication?
Define Personnel Audit.
Define Employee Morale.
Q.3 Write short notes. (Any 14
Employee Motivation
Characteristics of Personal Research
Importance of conciliation
Employer Tread Union
Q.4 Write broad question. (Any one) 14
Describe the impact of Trade Union on Management in detailed.
OR
Discuss the different methods of Performance Appraisal with its benefits and
limitations.
Q.5 Explain the Industrial Relations Machinery along with its objectives and Illustrate
the significance of Good Industrial Relations.