DISTANCE EDUCATION
B.C.A./B.C.A. (Lateral) DEGREE EXAMINATION, MAY 2018.
BUSINESS COMMUNICATION
(2003 onwards)
Time Three hours Maximum 100 marks
Answer any FIVE questions.
All questions carry equal marks.
x 20 100)
1. List out the characteristics of effective business
messages.
What are the barriers to communication?
2. State the elements of complaint letters.
Bring out the layout of a business letter.
3. Write an essay on the basics of business report
writing.
Draft a circular letter as you are inviting tenders.

4. Analyse the objectives of good speech writing.
How is speech writing planned? Explain.
5. Why is Curriculum Vitae prepared? Give a
sample C.V.
Prepare an application letter for any vaccant
position.
Sub. Code
31
DE-3584
6. Bring out the importance of covering letter.
Prepare a speech welcoming the gathering of the
college function.
7. How are the minutes of the meeting recorded?
Write a letter of complaint about the poor quality of
the articles supplied to you.
8. Elaborately explain the business reports.
Write on the differences between Bio-Data and
Curriculum Vitae
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