Exam Details

Subject organisational behaviour
Paper
Exam / Course m.b.a. hospital management
Department
Organization Alagappa University Distance Education
Position
Exam Date May, 2018
City, State tamil nadu, karaikudi


Question Paper

DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2018.
First Semester
ORGANISATIONAL BEHAVIOUR
(Upto 2012-13 Academic year and 2013 Calendar year)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
1. Discuss the need for the study of organizational
behaviour.
2. Bring out the present status of OB in the international
arena.
3. Define learning. Briefly explain its influence on
individual behaviour.
4. What are the factors which is affecting attitude
formation?
5. Bring out the principles of effective communication.
6. What is meant by stress? What are the types of stress?
7. Explain organizational culture. Bring out its significance.
8. List out the characteristics of power.
Sub. Code
15
DE-3721
2
wk14
SECTION B — x 15 60 marks)
Answer any FOUR questions.
9. Define OB. Describe the various models of OB.
10. Illustrate the need for group behaviour.
11. What are the barriers of communication and how can it
be overcome?
12. Discuss the different kinds of leadership styles with their
relative merits and demerits.
13. Explain organizational effectiveness. Discuss various
approaches to achieve it.
14. Demonstrate the measures that can be adopted to
overcome the resistance by employees.
15. Briefly explain organizational change. What are various
forces of change? Why employees resist it?



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Subjects

  • computer applications in hospitalmanagement
  • counselling
  • disaster management
  • health economics
  • health policy and health care system
  • hospital core services
  • hospital hazards management
  • hospital planning and designing
  • hospital records management
  • hospital related laws
  • hospital support services
  • human resource management in hospitals
  • management information system
  • marketing of hospital services
  • materials management in hospitals
  • organisational behaviour
  • principles of hospital management
  • quality management in hospitals
  • research methods