B.B.A. (Three Year) DEGREE EXAMINATION, OCTOBER/NOVEMBER 2017.
End Semester Examination
Fifth Semester
(Regular/Supplementary)
Paper INDUSTRIAL RELATIONS
2 C 5405 C
Time 3 Hours Max. Marks 70
PART — A
Answer any FIVE of the following questions. 4 20 Marks)
1. Scope of industrial relations work.
2. Code of Discipline.
3. Principles of Trade unionism.
4. Levels of workers participation in management.
5. Process of Negotiations.
6. Contents of industrial relations.
7. Industrial peace.
8. Voluntary arbitration.
PART — B
Answer ALL of the following questions. 10 50 Marks)
UNIT I
9. Define industrial relations. Also state its significance in the contemporary
industrial world.
Or
How to achieve successful industrial relations? Also list out its functional
requirements.

UNIT II
10. What is the meaning of the word industrial Disputes? Also explain different
types of industrial disputes.
Or
Explain the procedure for the settlement of industrial disputes.
UNIT III
11. State the objectives and functions of trade unions.
Or
Enumerate the weaknesses of Trade Unions. Also state the essentials of
successful trade unions.
UNIT IV
12. Describe the nature of workers participation in management. Also state its
objectives.
Or
List out different forms of WPM in India. (Workers Participation in
Management).
UNIT V
13. Explain the need and importance of collective bargaining.
Or
What is collective bargaining? Explain its principles.