Exam Details

Subject communication skills
Paper
Exam / Course m.c.a./ m.c.a.(lateral)
Department
Organization Alagappa University Distance Education
Position
Exam Date May, 2018
City, State tamil nadu, karaikudi


Question Paper

DISTANCE EDUCATION
M.C.A./M.C.A. (Lateral) DEGREE EXAMINATION,
MAY 2018.
Third Semester
COMMUNICATION SKILLS
(2005 to 2010 Calendar Year)
Time Three hours Maximum 100 marks
Answer any FIVE questions.
All questions carry equal marks.
x 20 100)
1. Explain the process of communication.
What are the various reading styles?
2. How is an agenda written?
What are the commandments of Communication?
3. Discuss the art of listening.
Explain the process of brain storming.
4. What are the interview techniques?
How is a mocking interview conducted?
5. Comment on the art of guiding.
How is personality tested through group discussion?
Sub. Code
35
DE-3854
2
SP 5
6. How is body language important in communication?
Explain lateral thinking.
7. What are the various negotiation techniques?
What are the goals of conducting a meeting?
8. Explain downward communication.
What is the role of union in communication?



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