DISTANCE EDUCATION
M.B.A.(Tourism) DEGREE EXAMINATION, MAY 2018.
First Semester
ORGANISATIONAL BEHAVIOUR
((Upto 2012 13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
PART A — x 8 40 marks)
Answer any FIVE questions.
1. Explain the importance organisational behaviour for
developing the efficiency of an organisation.
2. Explain the following
Perception of an Individual
Group cohensiveness
Group dynamics
Ability of an Individual
3. State the process of organisational development.
4. What are the barriers to communication?
5. Explain some of the modern organisational design.
6. State the features of powers.
7. Explain the various dimensions of organisational climate.
8. Define organisational politics. What are the major factors
that influence the political orientation of organisation.
Sub. Code
12
DE-3951
2
Wk16
PART B — x 15 60 marks)
Answer any FOUR questions.
9. Describe the various approaches to organisational
effectiveness.
10. State the process and importance of communication with
illustration.
11. Elucidate the various approaches of organisational
behaviour.
12. Explain the methods used to overcome change resistance.
13. How is individual behaviour determined? Discuss the
major factors influencing individual difference in
behavioural pattern.
14. Define stress. Explain the consequences of stress.
15. What is the concept of organisational culture? How does
it affect individual and organisational process?
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