DISTANCE EDUCATION
M.B.A. (Tourism) DEGREE EXAMINATION,
DECEMBER 2017.
First Semester
ORGANISATIONAL BEHAVIOUR
(Upto 2012-13 Academic Year 2013 Calendar Year)
Time Three hours Maximum 100 marks
PART A — 8 40 marks)
Answer any FIVE questions.
1. What is the need of organisational behaviour?
2. What do you mean by personality?
3. What is Group dynamics?
4. State the merits and demerits of any two types of
leadership styles.
5. What is the effect informal communication in an
organisation.
6. Explain the sources and characteristics of power.
7. How can you effectively design the organisational
structure for an service industry?
8. Bring out the various causes for change in an
organisation.
Sub. Code
12
DE-2851
WSS
2
PART B — 15 60 marks)
Answer any FOUR questions.
9. Clearly explain the various approaches of organisational
behaviour.
10. Describe the various theories of motivation.
11. Discuss the various methods of reduce the barriers of
communication.
12. Explain the consequences of stress in an organisation.
13. In what are all the ways we can enhances the
effectiveness of organisation?
14. "Organisational culture really enhances the productivity
of organisation". Give your view.
15. How can you overcome the resistance to change?
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