M.B.A M.B.A DEGREE EXAMINATION, APRIL/MAY 2018.
Second Semester
FINANCE
HUMAN RESOURCE MANAGEMENT
2 90124 AA
Time 3 Hours Max. Marks 70
PART — A
Answer all FIVE questions. 2 10 Marks)
1. Write in brief about strategic Human Resource Management.
2. Write a short notes on Human Resource Procurement.
3. Write about executive development.
4. What do you understand by employers organisations?
5. What do you understand by the word bargaining?
PART — B
Answer all FIVE questions.(with internal choice) 10 50 Marks)
6. Describe the various methods of job analysis.
Or
Throw light on the future of the Human Resource Management function in
India.
7. Discuss in brief the significance of proper selection of personnel.
Or
What is meant by transfer? Discuss various types of transfer.
8. Elucidate the process of performance appraisal.
Or
Describe the methods of training that are used for training the operative
employees.

9. Explain the significance of industrial relations and essential conditions for
sound industrial relations.
Or
Explain purpose and methods of job evaluation.
10. What do you understand by quality of working life? What are the obstacles to
QWL programmes?
Or
What is worker participation? Explain the alternative approaches to
participation.
PART — C
Case Study (Compulsory) (10 Marks)
11. In one Public Sector undertaking with a chequered post, a line manager was
appointed as the Chief of personnel. Within a year after taking up the assignment
he had to sign a wage agreement with the workers' union. The union at that time
was dominated by non-technical staff. The union's charter of demands favoured the
interests of the dominant members' groups. It asked for a significant revision in
gardeners' pay, but was not equally vocal in pressing for the increase in the pay
scales of the workers in certain technical grades. The management conceded these
demands because the union cooperated with them in keeping the burden of the pay
revisions well within the guidelines of Bureau of Public Enterprises (EPE).
Once the agreement was signed and communicated to the employees/members by
the management and the union respectively there was commotion among the
technical employees. They walked out of the union and formed a separate
Technical Staff Union. They marched round the company premises holding the
placards which read, "Here gross cutters get more than the gas cutters". In the
engineering assembly unit till the pay revision occurred, welding was highly rated
job. But not any longer.
Questions:
Was the action of union management justified and why?
Forming a separate union was both right and wrong. Explain
What are the legal implications of forming a separate union?
If you were in place of management, what factors would you like to consider
before finalizing the wages.
———————