Exam Details

Subject Communication Skills
Paper
Exam / Course Post Graduate Certificate In Information And Assistive Technologies For Instructors Of Visually Impaired (PGCIATWI)
Department School of Education (SOE)
Organization indira gandhi national open university
Position
Exam Date December, 2015
City, State new delhi,


Question Paper

1. Write short notes on any two of the following in about 300 words each

Written vs Oral communication.

How to look for a job?

An Effective Presentation.

Different types of Reports.

2. Answer the following question in about 600 words:

You are the General Manager (Human Resource Development) of a company. You want to talk about effective ways of making a good presentation to your staff. You may use the following points in the body of your presentation.

• How a good presentation can benefit your organisation

• How speakers should prepare before giving a presentation

• Qualities of a good speaker.

• Keeping the attention of the audience.

• Effective use of visual aids.

3. Answer the following question in about 600 words:

You have bought "a product" from a company which was faulty. How will you have a telephonic conversation with the General Manager stating the following points

• Description of the item

• You had taken it back three times but there was no rectification of the fault.

• Behaviour of the employees.

• harassment caused to you.


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Assistive And Adaptive Technologies
  • Communication Skills
  • Softwares For Visually Impaired
  • Understanding The Learner