Exam Details

Subject Human Resource Management
Paper
Exam / Course Bachelor in Hotel Management (BIHM)
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date June, 2016
City, State new delhi,


Question Paper

1. What do you understand by Human Resource Planning Discuss the short term and long term planning of Human Resource in an organisation.

2. Discuss the functions of Human Resource Department with special reference to hospitality industry.

3. Discuss the process. of recruitment in a Star category hotel.

4. Define the terms "Job description and Job Specification". Enlist the major uses of the same.

5. What is the importance of "Human Relations" in an organisation Also discuss different approaches for developing good human relations in hospitality business.

6.Write a detailed note on the different techniques used for job evaluation in an organisation.

7. Discuss the schemes related to labour welfare and social security. With suitable examples write a note on the need of welfare and social security schemes to employees.

8. Explain compensation structure and incentive systems generally followed by different hotels. Discuss their role in employee motivation.

9. Discuss the types and reasons of commonly occurring grievances. Discuss the process of Grievance Handling in an organisation.

10. Write short notes on the following:

Trade Unionism

Workers Participation


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Advanced Food Production
  • Allied Hospitality Service Management
  • Basic food and beverage service
  • Basic Food Production
  • Basic Front Office Operation
  • Basic Housekeeping Operation
  • Beverage Management
  • Business Communication Skills
  • Case Studies In Hospitality Industry
  • Computer Skills
  • Consumer Protection
  • Environmental Studies And Facility Planning
  • Food And Beverage Management
  • Food And Beverage Management Control
  • Food And Beverage Retail Management
  • Front Office Management
  • Hospitality Service Marketing
  • Hotel Accounting
  • Hotel Economics
  • Hotel Engineering And Maintenance
  • Hotel Law
  • House Keeping Management
  • Housekeeping Managament - Ii
  • Human Resource Management
  • Hygiene and Sanitation
  • Introduction To The Harvard Referencing System
  • Luxury Management and Real Estate Development
  • Nutrition And Food Science
  • Organizational Behaviour
  • Outdoor, Industrial And Hospitality Catering Management
  • Overview Of Tourism And Its Sustainability
  • Principles of Management
  • Quantity Food Production Techniques
  • Specialisation In Room Division Management
  • Specialization In Food And Beverage Service Management
  • Specialization In Food Production Management