Exam Details

Subject Human Resource Development
Paper
Exam / Course Tourism Studies CTS, DTS, BTS, BHM (Ex Diploma), MTM-II, MHA-II)
Department School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

1. Explain the relevance and objectives of Human Resource planning with respect to a tourism organisation.

2. Discuss the various manpower supply forecasting techniques.

3. What are the steps involved in the process of Human Resource Audit? How can it be effectively used in Tourism and Hospitality sector?

4. What is the linkage between Job Description and job Analysis? As a HR manager in a travel agency, how would you design the Job Description?

5. Write short notes on

Job Evaluation

Pay structure

Induction process

Promotion Policies

6. What are the aims and principles of salary administration? Also mention the components of salary administration.

7. List the elements of a Recruitment Policy. Explain the process and methods of recruitment.

8. What are the types of motivational factors? How can you enrich job and create motivational climate?

9. What is meant by employee counselling? Explain the need for counselling.

10. Write short notes on any two

Task Analysis

Training Methods

Performance Appraisals


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Ecology Environment And Tourism
  • Foundation Course In Tourism
  • Human Resource Development
  • Indian Culture : Perspective For Tourism
  • Management In Tourism
  • Tourism Development: Products, Operations And Case Studies
  • Tourism Marketing