Exam Details

Subject Business Communication-I
Paper
Exam / Course B.Sc. (RETAIL AND FASHION MERCHANDISE) (BSCRFM)
Department School of Engineering & Technology (SOET)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

No. of Printed Pages: 2
IBFR-OOol
B.Se. RETAIL AND FASHION MERCHANDISE (BSCRFM)
Term-End Examination
00843
December, 2016
BFR-005 BUSINESS COMMUNICATION-I
Time hours Maximum Marks; 70
Note: Attempt any five of the following questions. Each question carries equal marks.

1. What is communication Explain the process of communication with the help of examples. 14

2. Highlight the possible barriers for good listening. 14

3. Describe the strategies for writing most appropriate style of letters with the help of an example. 14

4. How can we make our e-mail communication effective Explain with the help of suitable examples. 14

5. Explain the following in brief: 14

Communication Barriers

Formal Communication

6. What are the benefits of public speaking? Who are your favourite speakers What will you learn from them? 14

7. Write a letter to a prospective customer informing him about the new range of products and sales promotion offers available in your retail store. 14


Other Question Papers

Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Basic Of Accounts And Managerial Economics
  • Business Communication - Ii
  • Business Communication-I
  • Computer Basics
  • Consumer Behavior
  • Franchising
  • Fundamentals Of Management
  • Fundamentals Of Retail - I
  • Fundamentals Of Retail - Ii
  • Human Resource Management
  • Marketing Management