Exam Details

Subject Human Resources
Paper
Exam / Course Diploma inRetailing
Department School of Management Studies (SOMS)
Organization indira gandhi national open university
Position
Exam Date December, 2016
City, State new delhi,


Question Paper

1. What is Human Resource Management? Explain the emerging challenges for HR Managers in changing business scenario of Retail in India.

2. What do you mean by 'Job Design' Discuss the factors affecting job design.

3. Define Manpower planning. How can it be made effective?

4. What are various sources of recruitment? State the merits and demerits of internal sources of recruitment.

5. What is meant by selection? Briefly discuss the steps in selection process.

6. Differentiate between Herzberg's two factor theory and Maslow's theory of motivation.

7. What are the objectives of performance appraisal? Explain the challenges of performance appraisal system in a retail organisation.

8. Write short notes on any two of the following:

Grievance Handling

Discipline Management

Employee exit

Job Design


Departments

  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • Centre for Corporate Education, Training & Consultancy (CCETC)
  • National Centre for Disability Studies (NCDS)
  • School of Agriculture (SOA)
  • School of Computer and Information Sciences (SOCIS)
  • School of Continuing Education (SOCE)
  • School of Education (SOE)
  • School of Engineering & Technology (SOET)
  • School of Extension and Development Studies (SOEDS)
  • School of Foreign Languages (SOFL)
  • School of Gender Development Studies(SOGDS)
  • School of Health Science (SOHS)
  • School of Humanities (SOH)
  • School of Interdisciplinary and Trans-Disciplinary Studies (SOITDS)
  • School of Journalism and New Media Studies (SOJNMS)
  • School of Law (SOL)
  • School of Management Studies (SOMS)
  • School of Performing Arts and Visual Arts (SOPVA)
  • School of Performing Arts and Visual Arts(SOPVA)
  • School of Sciences (SOS)
  • School of Social Sciences (SOSS)
  • School of Social Work (SOSW)
  • School of Tourism & Hospitality Service Sectoral SOMS (SOTHSM)
  • School of Tourism &Hospitality Service Sectoral SOMS (SOTHSSM)
  • School of Translation Studies and Training (SOTST)
  • School of Vocational Education and Training (SOVET)
  • Staff Training & Research in Distance Education (STRIDE)

Subjects

  • Buying and Merchandising
  • Buying And Merchandising - II
  • Customer Service Management
  • Customer Value Management
  • Human Resources
  • It-Enabled Retailing
  • Overview of Retailing
  • Retail Management Perspectives Communication
  • Retail Marketing and Communication
  • Retail Operation And Store Management II
  • Store Organisation-1
  • Visual Merchandising And Store Management