M.S.W. DEGREE EXAMINATION, APRIL 2016
Fourth Semester
Social Work
ORGANIZATIONAL BEHAVIOUR AND
ORGANIZATIONAL DEVELOPMENT
(2014 onwards)
Time 3 Hours Maximum 75 Marks
Part A (10 2 20)
Answer all questions.
All questions carry equal marks.
1. Define: Organizational Behavior.
2. What do you mean by decision making?
3. Define: Motivation.
4. What is meant by organizational learning?
5. Define: Politics in an organization.
6. What do you mean by group dynamics?
7. Define: Organization Development.
8. Write down any two characteristics of Organization
Development.
9. What do you mean by Role analysis?
10. Define: Quality of Work Life.
Sub. Code
452404
RW-10895
2
Wk 3
Part B 5 25)
Answer all questions, choosing either or
All questions carry equal marks.
11. Write a short note on Organizational Structure.
Or
Explain the concept of conflict management and its
process.
12. Write a brief note on Maslow theory of Motivation.
Or
Write a short note on Behaviour modification.
13. Write a short note on Formal organization and
informal groups.
Or
Explain the concept Organizational excellence.
14. What are the components of OD process? Explain.
Or
Draw the conceptual framework of Organizational
Development.
15. Write a short note on theory Z cybernetics.
Or
What do you learn from Johari window? Explain in
detail.
RW-10895
3
Wk 3
Part C 10 30)
Answer any three questions.
16. Elaborately discuss the evolution of organizational
behavior.
17. Explain the process of learning and its implications in an
organization.
18. Describe in detail the different styles of leadership.
19. Describe the values and beliefs based on which OD is
built upon.
20. Write detailed note on Transactional Analysis.