M.B.A. DEGREE EXAMINATION, APRIL 2016
Third Semester
INDUSTRIAL RELATIONS
(CBCS 2012 onwards)
Time 3 Hours Maximum 75 Marks
Part A 3 15)
Answer all questions.
All questions carry equal marks.
1. Differentiate between legal justice and natural justice.
2. What are the objectives of ILO?
3. What is conciliation?
4. Distinguish between strike and lockouts.
5. How does counseling contribute to mental health?
Part B 10 50)
Answer all questions, choosing either or
All questions carry equal marks.
6. What are the causes for poor industrial relations?
Suggest any two measures to improve the same.
Or
Brief the recommendations given by National
Commission on labour for strengthening Trade
Unions.
Sub. Code
641343
RW-11012
2
WSS
7. Examine the scope of privileges and benefits
available to a registered trade union under the
trade union act.
Or
Write short notes on
ICFTU
WFTU.
8. What is a grievance and when does a grievance
becomes a dispute? Elaborate the grievance
procedure.
Or
Examine the role of the Government in promoting
industrial relations.
9. Brief the relationship between code of conduct and
disciplinary procedure with an example.
Or
What are the characteristics of Collective
Bargaining and brief the process of CB.
10. Explain the significance and types of employee
communication.
Or
What is Ergonomics? How does it contribute to
damage control system and safety?
RW-11012
3
WSS
Part C 10 10)
(Compulsory)
11. Your plant is located in a big city. It employs
800 workers. You have recently received a petition signed
by 200 employees requesting that Mahaveer Jayanti be
observed a company wide paid holiday. At the present
time you have six paid holidays. You have only a modest
allowance for fringe benefits. Two smaller companies in
the area observe this day as a paid holiday although only
10 per cent of its employees are Christians.
Should the company grant this request? What
criteria would you use in making the decision?
Do you need any additional information?
If you granted the day as holiday, would you be
willing to give compensating time off for workers
who do not celebrate it?