DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2017.
Third Semester
IT FOR RETAIL MANAGEMENT
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
PART A — 8 40 marks)
Answer any FIVE questions.
1. What is an OS? How does it help to utilize a system
effectively?
2. List ten important impacts created by IT in businesses.
3. How do you create a 'paperless office'? Write ten major
areas to make the office paperless.
4. How does EDI help in retail trade? Explain five points
with relevant examples.
5. How do you create a power-point presentation with
animations? Explain the same with a neat flow chart.
6. How do you link Access files with Excel files? Explain the
same with a neat flow chart.
7. What are blogs? Explain with detail steps on how to
create a blog.
8. What do you mean by e-payment and electronic gate way?
Explain.
Sub. Code
34
DE-806
2
wk12
PART B — 15 60 marks)
Answer any FOUR questions.
9. What is the term meant for? Explain the role of
ERP in modern business world.
10. List and explain the various hardware and software
accessories required for a modern office.
11. How sales and salesmen performance is analyzed using
E-office? Explain.
12. How are social networking sites influencing today's
businesses? Explain with reference to 'whatsapp' and
'facebook'.
13. What are the basic models of E-Business? Explain the
four types with relevant examples.
14. Explain the step by step procedure for report generation
using excel with a neat diagram.
15. Explain the flow of information in a retail distribution
channel.