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I. Which of the following is correct with regard to definition of leadership

a leader is one who leads people


the leadership is the process of directing and influencing the task related activities of group members


a leader is one who provides leadership training


None of the above


2. The group with which an individual would
like to belong is called.


Membership group


Reference group


Primary group


Formal' group


3. Transactional analysis was popularised by

Kielb Davis


Eric Berne


Elton Mayo


Thomas Harris


4. Which of the following leadership styles is most Commonly found now-a-days

Democratic


Autocratic


Participative


Free rein


5. Grapevine communication is a type of

formal communication


informal communication


vertical communication


written communication


6. A Trade Union writes to Management about employees grievances and complaints. This is an example of

Downward Communication


Upward Communication


Horizontal Communication


None of the above


BAC-47 2D
7. Which of the fol1owing was the first' organisation to experiment HRD in India

Crompton Greaves


State Bank of India


Larsen and Thbro Ltd.


SAIL


8. Manpower Planning is important because

it avoids skill shortage


it avoides unexpected shortages


it requires careful planning


all the above


9. Which of the following helps in solving
workrelllted problems in organisations Quality of work life

Qualitr control


Qualitycircle


. All the above


10. The terms 'Sons of the Soil' is associated with

Recruitment


Promotion


Dismissal and discharge


Performance appraisal


II. Sensitivity training means

Training imparted to new entrants


Training imparted to rank and file


(c):rraining imparted in technical institutes
Development of behaviour and awareness by social interaction in small groups
(Contd.)
12. Cold-storage training refers to

Training relating to cold storage


Training ofemployees for jobs that will be created in future


Training provided to employees of cold storage


Training to employees working in ice­factories


13. Match List-) with List-II and select the correct answer using the codes given below the lists
List-I List-II
A. Cold I. to remedy those trainess
storage who sit through conference but do not talk
B. Kaizen 2. an ideal state in which production quantities are equal to delivery quantities.
C. Kanban 3. training of employees
for jobs that will be .created in. future
D. Buzz­ 4. worker's job should
session given them scope to use all their knowledge, imagination and intelli­gence in transferring their ideas into reality
Answer Codes
A B C'D
4 2
4
4 I 2
2 I 3 4
BAC-47 3D
14. Halo effect and Horn effect ofperfonnance appriUsai denotes
I. tendency to rate high or low on all factors
2.
appraising on the basis of average

3.
tendency of supervisor to rate people lower than perfonnance

4.
appraising either by kindness or by strict


Answer Code:

Iand3


andA


2and3


Iand2


15. Promotion is part of
employment activity
Social security . .wages and Salary administration
force adjustment
16. The process of determing by observation and study and reporting pertinent infonnations relating to the nature of specific job is called

Job. evalUation


Job specification


Job description


Job analysis



17. When l(j..Yj aIe·two ...iuWlllI 2 ..... with G.M'Il.G1 and G2 re8JMlCtively then the geometric mean of
is
G1

antilog of G


n(log G1 -I08G2)


antilog COgGj IogG2


2
18. The mean of the distribution in which the values of x are .......n, the frequency of each br:inB lIIlity is

n(n


nl2





None of these


19. The two lines of regression are 3x .2y 26 and 6x y 31 then the coefficient of correlation is

I





0·5


-0·5


20. 10 is the am of a set of 7 observations and 5 is the mean ofset of3 obtJervations. The mean of the combined set is

15


10


8·5


7·5


BAC-47 4D
21. .Ill a oontest, two judges ranked ten
H,I and
J in order of their performance as in the
following table. The rank correlation
coefficient.
Candidates Jvdgc-I Judge-2
10 4
B 6 5
C 5 8
D 1 3
E 3 7
F 2 10
G 4 2
H 9 1
I 7 6
J 8 9

The rank correlation coefficient is
·21
-·21
·12
-·12
22. Ifrl2=0·86,r13=0·65,r23=0·72then r 12-3 is
0·743
0·529
0·65
0·86
(Coold.)
23. In LPP if dual has an unbounded solution,
primal has
No feasible solution
Unbounded solution
Feasible solution
None of the above
24. For a salesman who has to visit n cities,
foIlowing are the ways of his tour plan


I.
n
25. The graphical solution of the foIlowing
problem is
Minimise 25x 30y
subject to 4x 3y 60
• 2x 3y 36
x y 0
x 10
x 12, Y 10
x 12, Y 4
None of the above

26. Float or slack analysis is useful for
projects behind the schedule only
projects ahead of the schedule only
both and
None of the above
BAC-47 5

27. The operating leverage is the response of

EBIT to the change in sales


EBIT to the change in selling price


EPS to the change in EBIT


Production to the changes in sales


28. For the purpose of constructing a funds flow statement, balance sheet figures for a minimum period of year(s) are necessary.

One


Two


Five


Ten


29. Investments under statutory liquidity ratio are the major source of finance to

Central Government


Reserve Bank


Commercial Bank


Private Sector Companies


30. What do the credit terms "2/10 net 30" mean

:They indicate the average collection period


They indicate the amount outstanding in receivables


They indicate the cash discount allowe<;l by the company to the customer


It is customary to express sales terms in this formula


31. !1 NWC
!1 CA CL
!1 NCA NCL

NCL OE NCA


Both and


D (Contd.)
32. The rate at which RBI is. prepared to buy or rediscount the bills ofexchange or other commercial papers is known as

Bank rate


Reserve rate


SLR


Differential rate


33. A country fixes a ceiling on the quantity of the import of a particular commodity is called

Tariff quota


Bilateral quota


Unilateral quota


Mix quota


34. SWAP operations are also known as

Arbitrage


Double deal


Single deal


Mix deal


35. Which is not the instrument of external payments?

Bank Draft


Letter of credit


Hundi


Telegraphic Transfer



36. Which is not a protectionist device

Import quotas


Export Licence


Commodity Agreement


Exchange control


BAC-47 60
37. "International Trade is but a special case of inter-local or inter-regional trade." Whose statement is this

Ricardo


Taussig


Heckscher


Ohlin


38. The concept ofScientific Management was propound by

F. W. Taylor


Henry Fayol


Herbert Simon


A. H. Maslow


39. Henry Fayol has listed principles of management.

12
14



16


11


40. The principle of management 'unity of command' means

Right man on the right job


One subordinate should receive an order from one and immediate boss only


Basic change in the attitude of workers


None


41. The theory of M.B.O. was developed by Peter F. Drucker in his book.

Scientific Management


Golden Book of Management


The Practice of Management


General and Industrial Management


(Contd.)
42. The Noble Prize (Economics, 1978) was awarded to for Decision making theory.

Herbert A. Simon


V. K. Graicunas


Williurn Ouchi


Henry 1. Gantt


43. n(2 is the formula of V. K. Graicunas for

Direct single relationship


Cross relationship


Direct group relationship


Total relationship


44. Theory was given by

Mc Gregor


Williurn Ouchi


1. Urwick


C. I. Barnard


45. Hawthorne experiments were conducted by

Georg Elton Mayo


F. W. Taylor


H. 1. Gantt


F. Herzberg


46. Which style of leadership deeentraliseli

the decision making process

Autocratic


Participative


Free-rein


None


BAC-47 7[
47. Who possesses the authority for under line and staff organisation

Line authority


Staff authority


Line and staff (both) authority


Top-management


48. The need Hierarchy Theory was propounded by

P. F. Drucker


McClellan


Abraham Maslow


Elton Mayo


49. According to Herzberg's Motivation Hygiene Theory, the Hygiene factors are responsible for

Increase in satisfaction


Decrease in dissatisfaction


Increase in wages


Increase Productivity


50. Three types of Motivation behaviour Viz. consummatory, instrumental and substitutional have been described by

Fred Luthars


Kolasa


Kimble and Garmenzy


Maslow


51. A Manager who works with the help of rules and regulations is called

Trait leader


Laissez-faire leader


Participative leader


Bureaucratic leader


(Conld.)
52. Overhead consumption ratio is

Activity consumed by a product/Total Activity


Total overheadlTotal cost driver


Cost pool/Cost driver


Overhead for a product/Total overhead


53. A bank offers 12 percent nominal rate of interest with quarterly compounding. What is the effective rate of interest

12·55


12-35


12-65


12-45


54. What is Book value of share?
Net profit

Equity x Face value

Gross profit


Number of equity shares Net worth


Number of equity shares


Both and


55. Identify, which one of the following is a 'Discounted Criteria'

Internal rate of return


Accounting rate of return


Payback period Debt service coverage ratio
56. The optimal capital structure according to traditional view is where

Value of firm is maximized


Cost of capital is minimized


Profit is maximum


Both and above


BAC-47 81
57. Goal congruence refers to

The Management Control System as a whole


Bringing about consistency between individual participants' goal and organizational goals


Confonnity between organizational

•goals and divisional goals


All of the abOve


58. A manager who is responsible for profits

WiU be motivated to maximize sales revenue only


Will be motivated to minimize costs only


Will be motivated to trade off increased costs against increased revenue from sales


All of the above


59. Transfer price which includes profit of the selling diVision, is not acceptable to user division because

it would increase its cost


It is de-motivating


It reduces its authority


All of the above


60. Costs incurred on the basis of management's judgment are known as

Engineered Costs


Management Costs


Discretionary Costs


All of the above


(Contd.)
61. Which one of the following statements is not true?

Transfer pricing helps in evaluating divisional performance


Transfer price is convenient tool to measure the national sales among divisions of a single organization


Transfer price is good substitute for sales price


Transfer prices are inevitable in multi­divisional organizations


62. Which one of the following is an appropriate measure of investment base of division

Total of Assets used in the division


Total of Assets used minus controllable current liabilities, at the division


Apportioned amount of the total investment of the company


Economic Cost of Assets used in the division


63. Branches of a Bank are

Expense Centres


Investment Centres


Profit Centre


Revenue Centre


64. Principal Feature of Management control is

Responsibility centers


Information System


Integration ofthe organization system


All of the above


BAC-47 9D
65. Which one of the following is not related to the process of designing performance evaluation report

Segmentation


Identification of controllable aspects


Setting of standards


Selection of performance indicators


66. Effector is the device

Pre-determined and used to evaluate the performance


Measures the performance


Modifies the performance
. Effects management control



67. Which one ofthe following is not a feature ofZBB?

Zero Based Budgeting is a fundamental reappraisal system


Existing programmes are immutable


Evaluating decision package for each distinct activity


Identification of decision units


68. Budgeted Sales: 10,000 units: Actual Sales 8,000 units.
Budgeted Contribution is Rs. 1,00,000;
Budgeted Cost Rs. 1,60,000. Sales Volume
Variance

Rs. 14,000
Rs. 20,000



Rs. 12,000


Rs. 48,000


69. Standard Costs are the basis for controlling costs in

Discretionary Expense Centre


Profit Centre


Engineered Expense Centre


All of the above


(Contd.)
70. The process of plans getting translated
into physical targets is known as


. Programmes


Budget


Goals


Objectives


71. Prime cost is defined as

Direct materials


Direct labor


. Manufacturing overhead





72. Which ofthe following statements is true?

Direct costs are always cOntrollable


Indirect costs are always controllable


All costs are controllable at some level of the organization


An opportunity cost is the difference in benefit between one alternative that is accepted and a second alternative that has been rejected


73. Mag's Pie Shoppe has variable expenses, which are 50% of sales. In June, sales were Rs. 10,000 and the operating leverage was 5. In July, total sales increased by 20%. If sales in August increase by what will be net income for August

Rs. 2,000


Rs. 3,000


Rs. 3,200


Rs. 4,000 BAC-47 Ion


74. Multi-Product, Inc. has provided the following information (in thousands of dollars) about its three products
Product Product Product
MULT IPRO DUCT
Sales Rs. 40 Rs. 150 Rs. 10
C.M. Ratio 40% 30% 20%

The contribution margin ratio for the firm as a whole is

30%





68·5%


90%


75..An example for non-unit related overhead . cost is

Set-up costs


Furnace oil cost


Power


Assembly cost


76. Of the three costs relevant to a decision on inventory, which is the most difficult to estimate

shortage costs


carrying costs


order costs


transportation costs


77. Ifunit item cost Rs. 10, monthly carrying charge 3 per cent! monthly demand 100 units, and ordering cost Rs. 20 per order, the EOQ is

11·45


400


115-4


33-3


(Contd.)
78. A system that interacts with other systems in its environment is commonly referred to as

Cybernetic System


Dynamic System


Sub-System


Open System


79. Which one of these statements describes the role of a management information system
Software that makes decisions based

on external and internal data

Software that provides information to enable a manager to make decisions based on internal data


Software that provides information to enable a manager to make decisions based on external data


Software that provides information to enable a manager to make decisions on internal and external data


80. An automatic inventory reorder decision would be considered a good example of which one of the following system

Process control system


Enterprise collaboration system


Transaction processing system


Office automation system


81. The major approach to building systems is/are

SDLC


Prototyping


End-user-development


All of the above


BAC-47 111
82. Which ofthe following statements would indicate that a new MIS was successfully implemented

Perfective maintenance has been carried out


The hardware has high specification


The sYstem processes data adequately


There is a high degree of user satisfaction


83. When a system is designed, it is put together with modular design structure. This means that

System is constructed according to the prototype model


The software is made-up of sub-units and put together to make a finished unit


The hardware is made-up of sub-units that are put together


The implementation will be in phases


84. A manager has to make an un-structured decision which means that

The decision has a definite procedure, to. deal with the problem


The manager has to use judgment based on previous experience, insight and careful evaluation


The decision will result in no correct­course of action


No decision ·can be made


D (ConlQ,)
85. Why do computer projects in MIS need to be carefloIlly mm

Computer professionals are rather disorganized people


Many specialist skills are needed, which have to be coordinated


MIS systems are powerful bits of software that make decisions


The hardware js complex to set-up


86. Which one of the following does NOT happen during the implementation stage?

A data flow diagram is drawn up


Hardware is installed


Users are trained


Files are converted


87. How is information collected for the requirement analysis in a new IT "Project

A quick discussions with the managing director on the telephone


Detail.ed discussiotlwith board members and other memnefil in senior management


Interviewing all staffs at all levels, sending out questionnaires, detailed examination of the documents and information flows, and· observation of company practice


Discussion with the network manager and the IT technicians


J
88. The WTO was esta.blished on

10 January, 1993


1 January, 1995


10 January, 1995


20 January, 1993


BAC-47 12D
89. The IlIftitary and pbytosanitary agreement is the

measures for sanitation


measures for entertainment


measures for food safety


measures for education


90. A ship on hire under a control either for a vGylljC or for apcriod oftime is termed as

Charter cargo


Charter plane


Charter ship


Charter party


91. To cover foreign exchange risks in transactions is termed as

Hedging


Risk: operations


Broker's contracts


Exchange Remittance


92. Which is non-economic agre$lIIlent for protection

Infant-industry argument


Anti-Duniping argument


Defence argument


Terms of Trade argument


93. The National Award for excellence in Corporate Governance goes to

HZL Limited


BHEL Limited


HMT Limited


ITC Limited


(Contd.)
94. The effective tool for Corporate Social responsibility is as follows

Shareholder Dialogue


Cost


Insurance


Employment


95. The organisation BET was formed in 1987. The full form of BET is

Business Entrepreneurs Tool


Business Employment Trust


•

Business Enterprise Trust


Business Education Trust


96. Corporate Philanthropy means

Discrimination


Education


Joint Venture


Charity


97. Kickback is a term used in

Job
...

Entertainment


Trade


Bribe


98. Upward communication travels. from

lower to higher level


higher to east level


lower to east level



higher to lower level
99. Code of conduct is a

documentation of profit


documented set of standards


documented behaviour


documented organisation


BAC-47 13
I00. Informal communication is technically :known as

Grapevine


Steelvine


Stable


Rigid


101. Which factor does not influence the business ethics

Personal views


Social values
. . Industrial norms



Dishonesty


102. SWOT Analysis means

An effective tool of strategic management


An effective tool.of working capital


An effective tool of patents


None of the above


103. The value based pricing strategy is

Offering the goods and services at maximum possible price


Offering the goods and· services at minimum possible price


Offering goods and services at fair price


Offering goods and services at buyers' perceived value


104. At Maturity stage of produ'ci life cycle

Sales growth takes place at uniform rate


Sales growth slows down or levels off but reaches the peak


Sales growth takes place rapidly


Sales constantly declines


D (Conld.)
1-05. Identif)'ing a target market sesmeot means
Aset with common needs that company decides to serve


A set buyers segment easier enter


All the above three


106. C F agents are appointed to

Facilitate distribution channel Hold stock at various stock points


Optimize cost and effectiveness of distribution


Avoid interstate tax


107. Brand Equity is

A measure of consumer perception of brand


A measure of brand charaderistics and product qu&ity


A measure of financial value of the brand


None of the above


108. Fast moving cqnsumer goods need

Exclusivedistribution


Selective distribution


Extensive distribution


All the above


109. Following ethical standards in marketing would require

Clear understanding of products performance and benefits
Knowledge of regulatory framework and consumer rights and privileges

Both and


Clear kn·owkdge of consumer requirement m.d expeclations


BAC-47 !4£
110. Umbrella branding means

Many types of products under one
brand



A group of brand portfolio


Very big brand


A corporate brand Ill. Direct Marketing involves


Taking products and services directly
to consumers


• ,.


Advertising in mass media


Distributing through channels


None of the above


112. Wholesalers are appointed

For bulk selling


For redistribution of stock


For avoiding tax


.All the above


113. 'The goal of a supply chain is to strike a balance between

demand and capacity


manufacturer and retailer


company strategy and environmental
opportunity



responsiveness and efficiency


114. In a typical supply chain purchase orders
originate at
the manufacturer's end


the distributor's end


supplier's end


retailer's end


(Contd.)
J

115. Vendor evaluation is done with a purpose of

Strengthening communication with vendors


Strengthening partnership with transporters


Understanding vendor's capabilities


Monitoring performance


116. Which of the following would not usually be a main factor in selecting a vendor

Location


Price


Quality


Special services such as replacement of defective items


117. When a firm uses only a small quantity of standard item,

it usually decides to manufacture it internally


it usually decides to buy the item from outside


the price is of little consequence


All the above


BAC-47
118. Among the following alternatives, which one does not favour "buy" decision

Low volume


Horizontal integration


Low production capacity


Lower fixed cost


119. If the ordering costs are overestimated by 50 per cent and carrying costs under­estimated by 50 per cent, the total annual cost will exceed the optimum cost by

73·2 per cent


50 per cent


0 per cent


cannot estimate


120. In ABC classification, items are classified on the basis of

value and frequency oruse


calculation of costs


product category


area of storage yard


D