DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2017.
Second Semester
HOSPITAL SUPPORT SERVICES
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — 8 40 marks)
Answer any FIVE questions.
1. What is organising? What are the steps involved in
organising?
2. What are the various support services required for a
hospital?
3. Explain briefly the duties of nursing department.
4. What are the general rules of safety to be followed in
hospital management?
5. Briefly explain the advantages of having blood bank
inside a hospital.
6. Explain the layout of emergency ward.
7. What are linen services? Explain its importance in
hospital management.
8. What is the need for better medical equipment
maintenance in a hospital?
Sub. Code
22
DE-320
2
wk4
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Discuss in detail the role of support services in Hospital
Management.
10. Highlight the need for maintaining documents and
records by ward management.
11. Bring out the importance of emergency services and their
impact in managing a hospital.
12. Explain the significant role played by housekeeping in
hospital management.
13. Describe the need and importance of washing
arrangements in hospital.
14. Bring out the importance of kitchen and food distribution
in managing a hospital.
15. What is day store? Highlight the functions of store
management.