DISTANCE EDUCATION
M.B.A.(HRM) DEGREE EXAMINATION, MAY 2017.
First Semester
MANAGEMENT CONCEPTS
(Upto 2012 — 13 Academic year and 2013 calendar year)
Time Three hours Maximum 100 marks
PART A — 8 40 marks)
Answer any FIVE questions
All questions carry equal marks.
1. Explain the nature and scope of management.
2. Elucidate the various steps involved in the process of
planning.
3. Give the meaning of span of control. Discuss the factors
governing span of control.
4. What is centralization of authority? What are its merits
and demerits?
5. Discuss the Hertzberg hygiene factors and motivators
theory.
6. Explain the Great Man Theory of leadership.
7. What are the special control techniques?
8. What do you know about strategic alliance? Explain its
importance in modern context.
Sub. Code
11
DE-568
2
Ws1
PART B — 15 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. Discuss the contributions of Henry Fayol to Management
thought.
10. Explain the decision making process in management.
11. Describe the concept and methods of departmentation.
12. Differentiate between delegation and decentralization of
authority.
13. Elucidate the barriers of communication. How can such
barriers be overcome?
14. Explain the importance and techniques of coordination.
15. What is meant by Total Quality Management(TQM).
Explain its importance from Indian perspective.