DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2017.
First Semester
ORGANISATIONAL BEHAVIOUR
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. Explain the need for studying organisational bahaviour.
2. Define personality. What are the major factors which
shape the personality of an individual?
3. Discuss the measures for improving perception.
4. What are the merits and demerits of ERG theory of
motivation?
5. What is group dynamics? Why is it important for
understanding organisational behaviour?
6. Define power. Why is power so important in
organisation?
7. Write short note on organizational culture and
organizational climate.
8. Define organisational change. Explain the nature and
causes of organisational change.
Sub. Code
12
DE-836
2
wk4
SECTION B — × 15 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. Compare and contrast Maslow's need theory with
Herberg's two factor theory of motivation.
10. Discuss the nature of group dynamics which prevail in
informal organisation and its impact on the effectiveness
of the organisation as a whole.
11. What do you mean by organisational politics? Why do
organisational politics emerge? Discuss the measures to
avoid organisational politics.
12. Define stress. Explain the consequences of stress in an
organisation.
13. Explain cross cultural diversity in detail.
14. What is conflict? Explain the strategies for encouraging
constructive conflict and resolving destructive conflict.
15. How do people react to an organisational change? Discuss
the methods of overcoming resistance to organisational
change.