DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2017.
First Semester
MANAGEMENT CONCEPTS
(2012 2013 Academic Year and 2013 Calendar Year only)
(English Medium Only)
Time Three hours Maximum 100 marks
SECTION A — 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. Why management is a science as well as an art?
2. What circumstances lead to making decision under
uncertainty? Provide an example.
3. What are the differences between formal and informal
organizations?
4. What are the techniques of direction?
5. Write notes on special control techniques.
6. What are the features and types of benchmarking?
7. What is the concept and relevance of core competence to
management?
8. Enumerate the major stages of staffing process and the
advantages of staffing process.
Sub. Code
11
DE-886
2
Sp 1
SECTION B — × 15 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. Explain the elements of behavioural theory?
10. Briefly explain the different types of plans.
11. Explain the principles of effective delegation and the
difficulties in delegation.
12. How will you define leadership as a process of influence?
What are its various features?
13. Discuss the techniques of coordination.
14. Explain the different phases of BPR.
15. What is the role of creativity in decision making? Discuss
its process and the way an individual can be made more
creative.