DISTANCE EDUCATION
M.B.A.(B DEGREE EXAMINATION, MAY 2017.
First Semester
PRINCIPLES OF BANK MANAGEMENT
(Upto 2012-13 Academic year 2013 Calendar year)
Time Three hours Maximum 100 marks
PART A — 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. What are the powers and duties of a bank manager?
2. What are the principles of delegation?
3. How do you measure productivity in bank?
4. What is directing? State the principles of direction.
5. State the feature of a good organization structure.
6. What do you understand by management by objectives?
State as to how this technique can be used in commercial
banks.
7. Describe the role of computerisation in modern banking.
8. What do you understand by trade unionism? Explain its
importance to the bank employees.
Sub. Code
11
DE-356
2
wk10
PART B — 15 60 marks)
Answer any FOUR questions.
9. Examine the advantage and disadvantages of
committees. How can a bank make effective use of
committees?
10. As a bank branch manager, how would you motivate the
people working under you?
11. Discuss the process of organisation and explain what type
of organisation structure is suitable to different types of
organisation.
12. What are the different methods of performance appraisal
system? Which method is suitable for evaluating the
performance of bank employees?
13. Evaluate the implications of computerization and
mechanization in banks.
14. Discuss the process of manpower planning in banks.
15. Explain Deming's fourteen principles of TQM.