1
Seat No.: Enrolment
GUJARAT TECHNOLOGICAL UNIVERSITY
BH- SEMESTER- II EXAMINATION WINTER 2018
Subject Code: 123303 Date: 05/01/2019
Subject Name: Accommodation Operations I
Time: 02:30 PM TO 05:00 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
MARKS
Q.1

What are the attributes of Executive housekeeper
03

Hierarchy chart of Housekeeping Department of a large Hotel hotel.
04

What are the types of Rooms in Housekeeping Department
07
Q.2

Define the cleaning procedure of Departure Room.
03

What are the duties and responsibilities of Public area Supervisor
04

What are the sizes of linens. Define the Linens given in a Hotel Room.
07
OR

.Define the different types of keys used in the Hotel.
07
Q.3

Define check list of a Hotel room.
03

What is dirty dozen
04

Define the process of Bed Making.
07
OR
Q.3

What is upholstery ?Which brush is used to clean upholstery
03

What is mechanical equipment ?What are the mechanical equipments used in Housekeeping
04

Define The cleaning chemicals with dilution and without dilution.
07
Q.4

How is Housekeeping related to maintenance Department
03

What is Duvet Define.
04

Define the role of Supervisor in Housekeeping Department.
07
OR
Q.4

Define lost and found.
03

What is the meaning of perishable.name some perishable products.
04

What the types of Lost and Found.Elaborate.
07
Q.5

What are the things placed in minibar of a room
03

What are amenities and what are facilities
04

What is sico, adjacent rooms and atrium
07
OR
Q.5

What is Housekeeping ?What is the work of a Linen supervisor
03

What is thread count
04

77Define R1, R3, R5,R7,R9
07