Exam Details
| Subject | business communication | |
| Paper | ||
| Exam / Course | mba | |
| Department | ||
| Organization | Gujarat Technological University | |
| Position | ||
| Exam Date | May, 2017 | |
| City, State | gujarat, ahmedabad |
Question Paper
Page 1 of 1
Seat No.: Enrolment
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA (INTEGRATED) SEMESTER 02 • EXAMINATION SUMMER 2017
Subject Code: 4120501 Date: 09/05/2017
Subject Name: Business Communication
Time: 10.30 AM TO 01.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1
Define the term business communication. What is the role of communication in business?
07
What are the barriers of business communication discuss in detail.
07
Q.2
What is business letter? Explain the layout of business letters.
07
Explain the different types of business letters.
07
OR
Enumerate the quality of effective business correspondence.
07
Q.3
Draft a letter to bank for over draft.
07
Draft a letter from a retailer for placing an order of books to Himalaya Publishing House.
07
OR
Q.3
You have received an order from Dressland, Rajkot for different varieties of Men's and Women's dresses. Write a reply giving the time and mode of delivery also mention mode of payment you prefers.
07
Draft a reply to complaint regarding goods received in damage condition.
07
Q.4
What is sales letters? Write a sales letter for fully automatic machine newly launched in market.
07
On behalf of Rama Brothers, Ahmedabad Draft a letter of complaint to Student Book Store, Delhi regarding receiving the parcel of different books.
07
OR
Q.4
What is collection letters? Draft a letter of collection to the debtor who carelessly avoids to settle your Account.
07
Assume that you are a secretary of a company, Draft a letter to share holder for offering a new shares.
07
Q.5
What is circular letters? Draft a circular letter to announcing a change in premises.
07
Assume that you are a secretary of an alumni Association of your institute, you are planning to organize a meeting of the Association. Draft a letters to all the members intimating the date, venue and agenda for the meeting.
07
OR
Q.5
Raj Ltd. wants to do business with your company named Planet Ltd. and they have mentioned the name of MC-Hill as a referee, Write a letter to MC-Hill requesting to provide credit information regarding Raj Ltd.
07
Draft a letter to income tax officer for seeking another date for income tax assessment.
07
Seat No.: Enrolment
GUJARAT TECHNOLOGICAL UNIVERSITY
MBA (INTEGRATED) SEMESTER 02 • EXAMINATION SUMMER 2017
Subject Code: 4120501 Date: 09/05/2017
Subject Name: Business Communication
Time: 10.30 AM TO 01.30 PM Total Marks: 70
Instructions:
1. Attempt all questions.
2. Make suitable assumptions wherever necessary.
3. Figures to the right indicate full marks.
Q.1
Define the term business communication. What is the role of communication in business?
07
What are the barriers of business communication discuss in detail.
07
Q.2
What is business letter? Explain the layout of business letters.
07
Explain the different types of business letters.
07
OR
Enumerate the quality of effective business correspondence.
07
Q.3
Draft a letter to bank for over draft.
07
Draft a letter from a retailer for placing an order of books to Himalaya Publishing House.
07
OR
Q.3
You have received an order from Dressland, Rajkot for different varieties of Men's and Women's dresses. Write a reply giving the time and mode of delivery also mention mode of payment you prefers.
07
Draft a reply to complaint regarding goods received in damage condition.
07
Q.4
What is sales letters? Write a sales letter for fully automatic machine newly launched in market.
07
On behalf of Rama Brothers, Ahmedabad Draft a letter of complaint to Student Book Store, Delhi regarding receiving the parcel of different books.
07
OR
Q.4
What is collection letters? Draft a letter of collection to the debtor who carelessly avoids to settle your Account.
07
Assume that you are a secretary of a company, Draft a letter to share holder for offering a new shares.
07
Q.5
What is circular letters? Draft a circular letter to announcing a change in premises.
07
Assume that you are a secretary of an alumni Association of your institute, you are planning to organize a meeting of the Association. Draft a letters to all the members intimating the date, venue and agenda for the meeting.
07
OR
Q.5
Raj Ltd. wants to do business with your company named Planet Ltd. and they have mentioned the name of MC-Hill as a referee, Write a letter to MC-Hill requesting to provide credit information regarding Raj Ltd.
07
Draft a letter to income tax officer for seeking another date for income tax assessment.
07
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