(AUTONOMOUS)
B. Tech VIII Semester Supplementary Examinations, November 2017
(Regulations: VCE- R11/R11A)
INDUSTRIAL MANAGEMENT AND PSYCHOLOGY
(Common to Computer Science and Engineering Information Technology)
Date: 14 November, 2017 AN
Time: 3 hours
Max Marks: 75
Answer ONE question from each Unit
All Questions Carry Equal Marks
Unit I
1.

Who were the persons responsible for devising scientific management theory? Why scientific management theory arose? What were the basic principles of Frederick W Taylor?
8M

Define an organization and write briefly about line and functional organization.
7M
2.

Write about the concept of organizational structure.
7M

What is departmentalization and mention its types?
8M
Unit II
3.

What are the types of plant layout and list advantages of product layout?
7M

Potential locations in Hyderabad, Bangalore and Chennai have the cost structures shown in the Table below for a product expected to sell for Rs.130
i. Find the most economical location for an expected volume of 6,000 units per year
ii. What is the expected profit if the site selected in is used?
iii. For what output range is each location best?
Potential location
Fixed cost/ Year
Variable cost/ Unit
Hyderabad
Rs.1,50,000
Rs.75
Bangalore
Rs.2,00,000
Rs.50
Chennai
Rs.4,00,000
Rs.25
8M
4.

Explain briefly the steps involved in method study.
10M

Assuming that the total observed time for an operation of assembling an electric switch is 1.00 min. If the rating is find normal time. If an allowance of 10% is allowed for the operation, determine the standard time.
5M
Unit III
5.

Analyze the x-bar and R charts? Explain their applications.
5M

A project has the following characteristics:
Activity
Most likely Tie

Optimistic Time

Pessimistic Time

1 2
5
3
7
2 3
2
1
3
2 4
6
4
8
3 5
4
2
6
4 5
7
6
8
4 6
5
4
6
5 7
5
3
7
6 7
3
2
4
7 8
4
3
5
7 9
3
1
5
8 10
2
1
3
9 10
2
1
3
i. Construct the project
ii. Find the expected duration and variance of each activity
iii. Identify the critical path and the critical duration
10M
Cont…2
2
6.

Characterize TQM. State and explain the primary elements of TQM.
8M

Explicate the ISO 9000 series procedure. State its advantages.
7M
Unit IV
7.

Evaluate the functions of Human Resource Management in an organization. Enumerate the challenges of HRM in the present organizational context.
8M

Differentiate between various Inventory Control Systems. Why is Inventory Control important?
7M
8.

With a neat sketch explain the stages involved in product life cycle.
8M

With illustrations differentiate between marketing and selling.
7M
Unit V
9.

What is the definition and concept of industrial psychology? What are the differences between industrial psychology versus human resource management?
8M

Write about working conditions.
7M
10.

Write elaborate notes on individual differences in behavior.
8M

Write about theory X.
7M