Exam Details
| Subject | communication & soft skills | |
| Paper | ||
| Exam / Course | b.h.m. | |
| Department | ||
| Organization | Acharya Nagarjuna University, Centre for Distance Education | |
| Position | ||
| Exam Date | May, 2018 | |
| City, State | andhra pradesh, |
Question Paper
Total No. of Questions 10] [Total No. of Pages
01
B.H.M. DEGREE EXAMINATION, MAY 2018
Third Year
COMMUNICATION SOFT SKILLS
Time 3 Hours Maximum Marks
:70
Answer any five of the following questions.
All questions carry equal marks.
Q1) Explain the various modern forms of communication.
Q2) List out the qualities of a good business letter.
Q3) Describe the benefits of communication with use of written and oral
communication.
Q4) What are the barriers to communication? Discuss the guidelines for overcoming
these barriers.
Q5) What are different formats of communication?
Q6) What are the skills and procedures should be considered while drafting
representations?
Q7) Explain significance and importance of speaking skills in Seminar and
Conference.
Q8) Write a short notes on:
Enquiry letter
Sales letter
Q9) What is a group? State the characteristics of a group.
Q10)What precautions are required while waiting a report?
01
B.H.M. DEGREE EXAMINATION, MAY 2018
Third Year
COMMUNICATION SOFT SKILLS
Time 3 Hours Maximum Marks
:70
Answer any five of the following questions.
All questions carry equal marks.
Q1) Explain the various modern forms of communication.
Q2) List out the qualities of a good business letter.
Q3) Describe the benefits of communication with use of written and oral
communication.
Q4) What are the barriers to communication? Discuss the guidelines for overcoming
these barriers.
Q5) What are different formats of communication?
Q6) What are the skills and procedures should be considered while drafting
representations?
Q7) Explain significance and importance of speaking skills in Seminar and
Conference.
Q8) Write a short notes on:
Enquiry letter
Sales letter
Q9) What is a group? State the characteristics of a group.
Q10)What precautions are required while waiting a report?
Other Question Papers
Subjects
- (i)-english paper – ii (part – i)
- accommodation operations
- accounting & finance for hotel management (part – ii)
- basic culinary preparation
- basic food & beverage service (part – ii)
- communication & soft skills
- english (paper – i)
- food & beverage management
- front office procedure
- hotel engineering & maintenance
- hotel law & hrm (part - ii)
- housekeeping management
- information technology for hotel management
- nutrition & food service
- quantity & advanced culinary preparation
- specialized food & beverage service