Total No. of Questions [Total No. of Pages 02
M.B.A YEARS) DEGREE EXAMINATION, MAY 2018
Second Year
HOSPITAL ADMINISTRATION
Managing Hospitals II
Time 3 Hours Maximum Marks 70
SECTION A
Answer any three questions × 5 15)
Q1) Location of CSSD
Waste disposal
ECG
Lighting in OT
Location of outpatient department
Centralisation of laboratory services.
SECTION B
Answer any three questions × 15 45)
Q2) Bringout workflow at CSSD
Q3) Discuss importance of ambulatory care in hospitals.
Q4) Explain safety precautions to be followed in laboratories
Q5) Explain factors determining location of radiology
Q6) Describe pre-requisies of operation theatre.
Q7) Explain flow pattern of patients in OPD
SECTION C
Compulsory
Q8) Case Study
A patient, aged 80 years was admited into a super speciality — hospital in Hyderabad.
An operation was carried over after 2 days of admission. In the operation theatre, the
doctor wrongly did surgery in the left hand side instead of right hand side by mistake. It
was noticed after a week. The patient made a complaint to the competent authority in
the hospital. The operation was again conducted and the billing dept made the bill for
both the surgeries. What is legal remedy available to the patient? State the
consequences of their case from the view point of the patient and the doctor who first
did surgery wrongly. Explain the legal position.