Total No. of Questions [Total No. of Pages 02
M.B.A II YEARS DEGREE EXAMINATION, MAY 2018
First Year
HOSPITAL ADMINISTRATION
Health Care and Operations Management
Time 3 Hours Maximum Marks 70
SECTION A
Answer any three questions × 5 15)
Q1) Health policy
Service facility layout
Motion study
Value engineering
Spares management
Bio-medical technology
SECTION B
Answer any three questions × 15 45)
Q2) Explain general steps in hospital location decision process
Q3) Discuss activities of front office in hospitals.
Q4) What do you mean by work measurement? Explain its techniques
Q5) Explain major quality control tools used in hospital
Q6) Explain objectives and types of maintenance in hospitals.
Q7) Discuss applications of bio-medical engineering in hospital environment.
SECTION C
Compulsory
Q8) Case Study
RADIOLOGIST Mr. Ramesh got PG medical degree in Radiology in one of the reputed
institutes in India. He wanted to go abroad for a job in Radiology. But, his close friends
advised him not to go to abroad and try to establish his our hospital specialised in
Radiology. Mr. Ramesh finally decided to establish the hospital in one of the important
cities in AP.
He has approached you for the following:
Location of the Hospital — which city is advised? (Radiology speciality wise)
Location of Radiology Department.
Equipment required for Radiology Dept.