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P.T.O
MAR IVANIOS COLLEGE (AUTONOMOUS)
THIRUVANANTHAPURAM
Reg. No. :.………………… Name :.…………………
Third Semester B.Voc. Degree Examination, November 2016
First Degree Programme under CSS
General Course VIII (for Tourism Hospitality Management)
AUTH362: Human Resources Management
Time: 3 Hours Max. Marks: 80
SECTION A
Answer ALL questions in one or two sentences.
1. Define HRM.
2. Collective bargaining.
3. Job description.
4. Employee welfare.
5. Performance appraisal.
6. On the job training.
7. Interim CEO.
8. Succession planning.
9. Human resource planning.
10. Induction training.
(10 1 10 Marks)
SECTION B
Answer any EIGHT questions, not exceeding a paragraph of 50 words.
11. How is traditional HRM different from strategic HRM
12. Differentiate between recruitment and selection.
13. What do you mean by job specification
14. What do you mean by MBO
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15. Explain workers participation in management.
16. What do you mean by career planning
17. What do you mean by employee grievance
18. Explain morale.
19. What do you mean by Balance Score Card
20. What do you mean by employee discipline
21. Systems approach to HRM.
22. Employee motivation.
2 16 Marks)
SECTION C
Answer any SIX questions, in a page of 100 words.
23. How is Human Resource Planning carried out in organizations
24. Differentiate between Training and Development in organizations.
25. Explain the sources of recruitment.
26. Explain the competencies required for HR managers.
27. Discuss grievance redressal procedure.
28. Discuss promotion and demotion.
29. Explain the importance of career development in organizations.
30. Explain job analysis and its relevance in HRM.
31. Explain the various ways of workers participation in management.
4 24 Marks)
SECTION D
Answer any TWO questions, not exceeding four pages.
32. What do you mean by performance appraisal Also explain the various methods of performance appraisal used in organizations.
33. Discuss the various types of training methods.
34. Explain the different stages in employee recruitment and selection.
35. HRM plays a vital role in today's organizations. Elucidate.
15 30 Marks)