(Pages 3397
P.T.O.
MAR IVANIOS COLLEGE (AUTONOMOUS)
THIRUVANANTHAPURAM
Reg. No. :.………………… Name :.…………………
Sixth Semester B.Voc. Degree Examination, April 2018
First Degree Programme under CSS General Course XVI (for Software Development)
AUSD661 Human Resource Development
(Common for Regular 2015 and Reappearance 2014 Admn.)
Time: 3 Hours Max. Marks: 80
SECTION A
Answer ALL questions in one or two sentences.
1. Define the term, "Human Resource Management".
2. What you mean by Non-Verbal Communication?
3. What is Stress Management?
4. What is Social Etiquette?
5. What is Decision Making?
6. What is Neuroticism?
7. Write the important steps in Problem Solving.
8. What is Telephone Etiquette?
9. What do you mean by „knowing oneself
10. What are Professional Strengths?
(10 1 10 Marks)
SECTION B
Answer any EIGHT questions, not exceeding a paragraph of 50 words.
11. Write the advantages of Human Resource Development.
12. What are the steps in Decision Making?
13. What do you mean by Group Discussion?
14. Explain the Process of HRM.
15. Explain the importance of Presentation Skills.
16. Write the advantages of Creative Thinking.
17. State the importance of Knowing Oneself.
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18. List out the content of a Business Letter.
19. What are the different Phases of HRD?
20. What is Conflict Management?
21. Explain the term Skill.
22. What are the steps to Control Stress?
2 16 Marks)
SECTION C
Answer any SIX questions, in a page of 100 words.
23. Explain the objectives of Human Resource Management.
24. Differentiate the term Human Resource Management from Human Resource Development.
25. Write the advantages of being a man of Personal Values.
26. State the importance of Professional Skills.
27. Write any 10 tips helpful for building self-confidence.
28. Write the basic qualities of a good Leader.
29. What you mean by Corporate Etiquette?
30. Explain the importance of Role Play.
31. What are the basic components of HRM?
4 24 Marks)
SECTION D
Answer any TWO questions, not exceeding four pages.
32. Explain Human Resource Management Models.
33. Explain the role of personality development for a successful Professional Career.
34. Explain the presentation skills which are essential for effective public speaking.
35. Discuss the most important Professional skills, Social skills and Inter-personal skills for the success of a professional life.
15 30 Marks)