BHHM-11
June Examination 2016
BHHM Pt. II Examination
Principles of Hospitality and Tourism
Paper BHHM-11
Time 3 Hours Max. Marks 100
Note: The question paper is divided into three sections B and C. Write answers as per given instructions.
Section A 10 × 2 20
(Very Short Answer Questions)
Note: Answer all questions. As per the nature of the question delimit your answer in one word, one sentence or maximum upto 30 words. Each question carries 2 marks.
What do you mean by tourism policy?
Give name of any two airlines with their code.
Write any two objectives of WTO.
What do you understand by CRS?
What is behavioural approach of management?
What is MBO?
What are organizational charts?
(viii) Name any two theories of motivation.
Explain the concept of controlling.
Explain the principle of division of labour.
684
BHHM-11 100 2 (P.T.O.)
BHHM-11 100 2
684
Section B 4 × 10 40
(Short Answer Questions)
Note: Answer any four questions. Each answer should not
exceed 200 words. Each question carries 10 marks.
Describe the various types of tourism.
Write a short note on National Action Plan on Tourism, 1992.
Explain the levels and type of tourism planning.
PATA is a dedicated for tourism development in Asia pacific
region. Highlight the functions of PATA.
Discuss Global Distribution System in short.
Discuss the major components of tickets and explain the
types of tickets.
Discuss various functions of Management.
Explain the tools and techniques of Decision Making.
Section C 2 × 20 40
(Long Answer Questions)
Note: Answer any two questions. You have to delimit your each
answer maximum upto 500 words. Each question carries
20 marks.
10) Discuss the role of world tourism organization in promoting
tourism.
11) Explain various travel agency operations in detail.
12) Discuss the concepts of POSDCORB in management.
13) What is organizational structure? Discuss major factors
affecting organizational structure.