B.Com. III (Semester VI) (CGPA) Examination, 2018
modern management practices
Day and Date Thursday, 6-12-2018 Max. Marks 70
Time 2.30 p.m. to 5.00 p.m.
N.B. All questions are compulsory.
Figures to the right indicate full marks.
1. Choose the correct alternatives from given below. 14
Errors in work increasing absenteeism and disobey of orders of seniors
are the symptoms of stress.
physical psychological
behavioural none of the above
is the directive principle of philosophy of 5 S system.
(Five S system)
work in time cost reduction
co-operation none of the above
Kaizen means
improvement implement
continuous improvement continuous measurement
is used to describe a standard deviation.
six sigma quality circle
SWOT technique ISO standard
Six sigma is concept.
statistical managerial technical historical
''International organisation for standardisation' is established in
year.
1947 1990 2005 1984
Customers contact services centre is the type of outsourcing.
knowledge process legal process
front office third party centre
is the important feature of Japanese Management.
part time employment full time employment
contract basis employment life time employment
ISO means
Indian Standard Organisation
Internal Standard Organisation
International Standard Organisation
None of these
10) Ringi system is used in process in Japanese Management.
planning production
decision making organisation
11) Disaster management is a process.
temporary short term long term incidental
12) The most effective and additional media of two way communication is known
as
stress management event management
time management disaster management
13) are the characteristics of event.
uniqueness service
perishability all of the above
14) is a methodology for the prevention of identified errors and
their causes.''
six sigma Kaizen Poka-Yoke 5 S system
2. Write short notes 14
Types of functional outsourcing
Micro level Techniques of 5 S system.
3. Write short answer 14
Explain micro-level techniques of Kaizen.
Individual causes of stress.
4. Explain the meaning and importance of international organisation for
standardization (ISO). 14
OR
Explain the meaning and types of event management.
5. What is Waste Reduction System Explain the advantages and
disadvantages of Waste Reduction System. 14
OR
What is 'Disaster management' Explain the various types of disasters.