Exam Details
| Subject | system management | |
| Paper | ||
| Exam / Course | mba | |
| Department | ||
| Organization | solapur university | |
| Position | ||
| Exam Date | May, 2017 | |
| City, State | maharashtra, solapur |
Question Paper
M.B.A. (Semester III) (New-CBCS) Examination, 2017
ERP AND SPD
Paper XX Group D System Management (Paper II)
Day and Date Tuesday, 16-5-2017 Total Marks 70
Time 10.30 p.m. to 1.00 p.m.
Note Question No. 1 is compulsory.
Solve any two questions from 4 and any two from
6 and 7.
All questions carry equal marks (14 marks).
1. Read the following case carefully and answers the questions below. 14
ABC Limited is a global pharmaceutical and Biotechnology Company based in
India, with a strong and growing presence in the world's leading markets. The
company, a leading player in the healthcare industry, manufactures and markets
formulations, biopharmaceuticals, nutrition products, vaccines and Active
Pharmaceutical Ingredients (APIs). ABC has manufacturing plants in India, United
States of America, UK, Ireland and France. More than 65 percent of the company's
revenue comes from the United States of America and Europe.
ABC had already deployed ERP systems from Avalon, but was plagued with a
number of challenges. The company was unable to draw a future roadmap and
upgrade its technology. Consolidation of data across locations was difficult. To
add to that, duplication of work and reconciliation would happen at every stage.
Further, the lack of a structured information system led to delayed decision
making and consequently was having a negative impact on the business.
Transparency in processes was essential to make informed decisions. The
company looked for integration across all business functions, faster information
availability and better control of operations. This prompted ABC to look for an
alternative enterprise applications solution for its business.
With ABC going global, the need of the hour was a robust IT infrastructure and
an efficient information system in place. The company short listed Oracle and
SAP, but found that the SAP solutions were exactly in line with its requirements.
P.T.O.
Seat
No.
33
The introduction of an integrated solution across the organization has brought
many benefits for ABC. A single unified data platform and standardized business
processes have eliminated data entry redundancy and saved valuable data in
real-time, which enables them to execute their tasks more efficiently. While
enhancing overall efficiency across the organization, the centralized system
ensures that information across the business is available to management, not
just as raw data, but also as detailed reports. Reports can be quickly produced
and without logistical headaches. Moreover, access to accurate information
enables the company to evaluate options and make well informed decisions, on
a timely basis. The most striking benefit has been complete visibility leading to
better planning and improved coordination across the organization. The company
enjoys full visibility into stock across all its sites.
Analysis the case.
Discuss ABC issues with the old ERP system and how SAP solved those
issues.
Discuss various reasons why ABC succeeds in its ERP implementation.
2. Write short notes on any two of the following. 14
Customer Relationship Management.
Common ERP myths.
Entity Relationship Diagrams.
3. Answer any two of the following 14
Describe the general guidelines for structuring data entry fields.
What is implementation team training and how is it conducted
What is problem definition and list the various fact finding methods
4. Answer any two of the following 14
Describe Customer Relationship Management in detail.
Describe the process of designing interfaces and dialogues.
Describe in detail Decision Trees.
5. What is ERP What are the various phases of ERP implementation life cycle 14
6. Describe four traditional techniques for collecting information during analysis.
When might one be better than another 14
7. Discuss the concept of Business Process Engineering. Explain linkage between
BPR, IT and ERP. 14
ERP AND SPD
Paper XX Group D System Management (Paper II)
Day and Date Tuesday, 16-5-2017 Total Marks 70
Time 10.30 p.m. to 1.00 p.m.
Note Question No. 1 is compulsory.
Solve any two questions from 4 and any two from
6 and 7.
All questions carry equal marks (14 marks).
1. Read the following case carefully and answers the questions below. 14
ABC Limited is a global pharmaceutical and Biotechnology Company based in
India, with a strong and growing presence in the world's leading markets. The
company, a leading player in the healthcare industry, manufactures and markets
formulations, biopharmaceuticals, nutrition products, vaccines and Active
Pharmaceutical Ingredients (APIs). ABC has manufacturing plants in India, United
States of America, UK, Ireland and France. More than 65 percent of the company's
revenue comes from the United States of America and Europe.
ABC had already deployed ERP systems from Avalon, but was plagued with a
number of challenges. The company was unable to draw a future roadmap and
upgrade its technology. Consolidation of data across locations was difficult. To
add to that, duplication of work and reconciliation would happen at every stage.
Further, the lack of a structured information system led to delayed decision
making and consequently was having a negative impact on the business.
Transparency in processes was essential to make informed decisions. The
company looked for integration across all business functions, faster information
availability and better control of operations. This prompted ABC to look for an
alternative enterprise applications solution for its business.
With ABC going global, the need of the hour was a robust IT infrastructure and
an efficient information system in place. The company short listed Oracle and
SAP, but found that the SAP solutions were exactly in line with its requirements.
P.T.O.
Seat
No.
33
The introduction of an integrated solution across the organization has brought
many benefits for ABC. A single unified data platform and standardized business
processes have eliminated data entry redundancy and saved valuable data in
real-time, which enables them to execute their tasks more efficiently. While
enhancing overall efficiency across the organization, the centralized system
ensures that information across the business is available to management, not
just as raw data, but also as detailed reports. Reports can be quickly produced
and without logistical headaches. Moreover, access to accurate information
enables the company to evaluate options and make well informed decisions, on
a timely basis. The most striking benefit has been complete visibility leading to
better planning and improved coordination across the organization. The company
enjoys full visibility into stock across all its sites.
Analysis the case.
Discuss ABC issues with the old ERP system and how SAP solved those
issues.
Discuss various reasons why ABC succeeds in its ERP implementation.
2. Write short notes on any two of the following. 14
Customer Relationship Management.
Common ERP myths.
Entity Relationship Diagrams.
3. Answer any two of the following 14
Describe the general guidelines for structuring data entry fields.
What is implementation team training and how is it conducted
What is problem definition and list the various fact finding methods
4. Answer any two of the following 14
Describe Customer Relationship Management in detail.
Describe the process of designing interfaces and dialogues.
Describe in detail Decision Trees.
5. What is ERP What are the various phases of ERP implementation life cycle 14
6. Describe four traditional techniques for collecting information during analysis.
When might one be better than another 14
7. Discuss the concept of Business Process Engineering. Explain linkage between
BPR, IT and ERP. 14
Subjects
- (paper – x) financial management
- (paper – xi) human resource management
- accounting for management
- accounting for managers
- agricultural marketing
- agricultural production management
- agro-processing industries and rural industrialization
- banking and insurance (paper – xvi)
- brand management and social marketing
- busines ethics
- business ethics (new) (cbcs)
- business ethics (old)
- corporate planning and strategic management (old)
- corporate planning and strategic management(old cbcs)
- day and date : friday, 30-11-2018 total
- economic environment for business
- entrepreneurship development and project management
- excel
- excellence in management
- export policy, procedure and documents (paper – ii)
- financial decision analysis
- financial management
- fundamentals of agriculture and co-operative management
- fundamentals of agriculture and co-operative management (new cbcs)
- global human resource management
- group d – system management (paper – ii)
- human resource initiatives (paper – ii)
- human resource management
- indian financial system
- indian financial system (paper – xix)
- industrial engineering
- industrial relations and labour regulations
- integrated marketing communication and consumer behaviour
- international busines (paper – xiii)
- international business environment (old)
- international business environment (paper – i)
- international finance
- international financial system and markets
- international financial systems and markets
- international logistics
- international marketing
- international trade and agriculture
- international trade procedures and documentation
- international trade procedures and documentations
- investment management
- it for management
- legal aspects of busines
- legal aspects of business
- logistics and supply chain management
- logistics and supply chain management (paper – xx)
- management accounting
- management accounting (paper–xviii)
- management acounting
- management information system
- managerial communication – i
- managerial communication – ii
- managerial economics
- managerial excellence
- marketing management
- marketing management (cbcs)
- operations management
- organisational behaviour
- organizational behaviour
- paper – ix : marketing management
- paper – xii : production and materials management (old)
- paper – xiii : economic environment of busines
- paper – xiv : managerial comunication – ii
- paper – xv : research methodology
- paper – xvi : event management(new)
- paper – xvi : operations management
- paper – xvii : strategic management
- performance management and compensation
- perspectives of management
- principles of management
- product and brand management
- product and brand management (paper – i)
- production and materials management
- production management and operations research (paper – xii)
- programing concepts and advanced
- programming concepts and advanced excel
- project planning and working capital management
- purchasing and inventory management
- purchasing and inventory management (paper – xix)
- quality management
- relational database management system
- research methodology
- research methodology (paper – xv)
- retail and rural marketing
- sales and distribution management (new) paper – xx
- sales and strategic marketing
- sales and strategic marketing (new cbcs)
- sales and strategic marketing (old)
- security and control information system
- skill development (paper – xix)
- statistical methods
- statistics for management
- strategic financial management
- strategic financial management (paper – ii)
- strategic human resource management
- strategic human resource management (old)
- strategic human resource management (paper – xix)
- system management
- system management security and control information system
- systems management
- systems management (paper – i)
- systems management (paper – ii)
- taxation
- training and development
- training and development gr.c : human resource management
- world class manufacturing