B.B.A. DEGREE EXAMINATION, NOVEMBER 2017
Third Semester
Business Administration
ORGANISATIONAL BEHAVIOUR
(CBCS 2011 onwards)
Time 3 Hours Maximum 75 Marks
Part A (10 x 2 20)
Answer all questions.
1. Write short notes on informal group.
2. What are the factors causing individual differences?
3. Define personality.
4. What is meant by Halo effect with regard to perception?
5. What is meant by formal communication?
6. Who is a transformational leader?
7. What is the concept of organisational conflict?
8. What is Eustress?
9. What do you mean by planned change?
10. What is a team building?
Sub. Code
1BBA3C2
AFC-10195
2
ws1
Part B x 5 25)
Answer all questions, choosing either or
11. Bring out the features of OB.
Or
What are the major contributing disciplines to OB.
12. Discuss the nature of perception.
Or
What are the big five personality traits affecting
behaviour?
13. Explain the merits and demerits of written
communication.
Or
What is charismatic leadership and what are the
qualities of charismatic leader?
14. What are the positive aspects of conflict?
Or
How is the term stress defined? Is it always bad for
people? Discuss.
15. What is group dynamics? How can group dynamics
be used to overcome resistance to change.
Or
What is grid organisational development? What are
the processes involved in grid OD?
AFC-10195
3
ws1
Part C x 10 30)
Answer any three questions.
16. What do you mean by group behaviour? Discuss the
factors which affect group performance.
17. Discuss different methods of personality measurement.
18. Discuss the leadership styles with examples, which
Indian managers follow.
19. What do you mean by negotiation? How does it help in
resolving conflicts?
20. What are the objectives of sensitivity training? Discuss
the process involved in sensitivity training.
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