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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI 600 034
U.G.DEGREE EXAMINATION -GENERAL ENGLISH
FOURTH SEMESTER APRIL 2018
16UEL4GE02 EL 4060 ENGLISH FOR SOFT SKILLS
Date: 18-04-2018 Dept. No. Max. 100 Marks
Time: 09:00-12:00
I. Answer the following in about 200 words each: (10x10=100)
1. What are the five important components of oral communication?
2. What are the three influencing styles? Explain the seven steps to improve influencing skills.
3. Differentiate between 'Soft Skills' and 'Hard Skills'. Highlight the importance of Soft Skills in acquiring success in one's work place.
4. What is 'Empathetic Listening'? Explain the communication aids of an 'Empathetic Listener.'
5. Explain the dynamics of team work.
6. Write short note on an 'Interview Structure'? Explain the nuances of a Job interview?
7. Define 'Leadership Skills' in your own words. Explain the different kinds of 'Leadership Styles.'
8. Highlight the importance of maintaining effective' Interpersonal Skills' in an office for effective performance.
9. "Motivating yourself and others is an important ingredient of success in any organization". Explain the significance of motivation in boosting an individual's morale and performance in an organization.
10. Draft a speech on the topic 'Importance of Time Management'