Exam Details

Subject organizational behaviour
Paper
Exam / Course m.b.a. in health services management
Department
Organization alagappa university
Position
Exam Date November, 2017
City, State tamil nadu, karaikudi


Question Paper

M.B.A. DEGREE EXAMINATION, NOVEMBER 2017
Health Service Management
ORGANIZATIONAL BEHAVIOUR
(Upto 2015 batch)
Time 3 Hours Maximum 60 Marks
Part A x 2 10)
Answer all questions.
1. Define organization.
2. What do you mean by personality?
3. Define conflict.
4. What do you mean by leadership?
5. Define stress.
Part B x 5 20)
Answer any four questions.
6. How do you understand behaviour in organization?
7. Discuss the determinants of personality.
8. Explain the stages of group formation.
9. Write a short note on sources of conflict.
Sub. Code
15
CP-8333
2
Wk 6
10. Discuss the need for motivation.
11. Highlight the bases of power.
12. Write a short note on ego states.
Part C x 10 30)
Answer any three questions.
13. Explain the scope and development of organizational
behaviour.
14. Briefly discuss the factors influencing perception.
15. How do you manage conflict?
16. Describe the reinforcement theories of motivation.
17. Explain in detail about models of leadership.
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Subjects

  • accounts and finance
  • basics of accounting
  • corporate finance and management accounting
  • counselling
  • health care
  • health care and wellness
  • health care strategic management
  • health economics and health policy
  • health economics and policy
  • health management information system
  • health management process and behaviour
  • hospital planning and design
  • human resource management
  • law relating to hospitals
  • management information system
  • marketing and strategic management
  • marketing management and health care services marketing
  • marketing management and health care
  • materials management
  • operations management – i
  • operations management – ii
  • operations research
  • organizational behaviour
  • principles of hospital management
  • quality management in health care
  • research methodology and statistics
  • services marketing
  • total quality management