Exam Details

Subject human resource management
Paper
Exam / Course m.b.a. in health services management
Department
Organization alagappa university
Position
Exam Date November, 2017
City, State tamil nadu, karaikudi


Question Paper

M.B.A. DEGREE EXAMINATION, NOVEMBER 2017
Health Service Management
HUMAN RESOURCE MANAGEMENT
(Upto 2015 batch)
Time 3 Hours Maximum 60 Marks
Part A x 2 10)
Answer all questions.
1. Define Personnel management.
2. What is Human Resource Audit?
3. What is manpower planning?
4. Define job Description.
5. What is Career planning?
Part B x 5 20)
Answer any four questions.
6. Write down the objectives of HRM.
7. Explain the application of HRM.
8. Explain the types of personnel policies.
9. Describe the external sources for the recruitment.
10. List down the types of transfers.
Sub. Code
14
CP-8332
2
Sp 1
11. Describe the factors affecting morale.
12. What are the objectives of wages and salary
administration?
Part C x 10 30)
Answer any three questions.
13. Write the steps in training programs? Wjat are the
different types of training?
14. Describe the selection procedure.
15. What is induction? Examine the steps in socialization
process?
16. Describe the process of career planning.
17. What are the causes of grievances? Explain the grievance
redressal program.
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Subjects

  • accounts and finance
  • basics of accounting
  • corporate finance and management accounting
  • counselling
  • health care
  • health care and wellness
  • health care strategic management
  • health economics and health policy
  • health economics and policy
  • health management information system
  • health management process and behaviour
  • hospital planning and design
  • human resource management
  • law relating to hospitals
  • management information system
  • marketing and strategic management
  • marketing management and health care services marketing
  • marketing management and health care
  • materials management
  • operations management – i
  • operations management – ii
  • operations research
  • organizational behaviour
  • principles of hospital management
  • quality management in health care
  • research methodology and statistics
  • services marketing
  • total quality management