M.B.A. DEGREE EXAMINATION, NOVEMBER 2017
Environment and Industrial Safety
ORGANIZATIONAL BEHAVIOUR AND MANAGEMENT
(2017 onwards)
Time 3 Hours Maximum 75 Marks
Part A (10 x 2 20)
Answer all questions.
1. What are the disciplines contributing for OB?
2. What are the characteristics of a manager?
3. Define personality.
4. Write a short note on ABC components of attitude.
5. Explain group dynamics.
6. Differentiate between a work group and a team.
7. Define leadership.
8. What is Power?
9. Differentiate organizational culture and climate.
10. How do employees learn culture?
Sub. Code
12
CP-8271
2
sp3
Part B 5 25)
Answer all questions.
11. Briefly explain the functions of managers? What
types of skills are needed by the managers to do
their jobs?
Or
Elucidate the need and objectives of organizational
behaviour.
12. Discuss the factors that influence the behavior of
individuals in organizations.
Or
Explain the concept of personality. How does it
determine the behavior of an individual?
13. Explain the concept of transactional analysis? How
does TA help predict behavior of people?
Or
What are the Ego states? Discuss.
14. Distinguish between Power and Authority. What
are the criteria to judge the presence of authority
relationship?
Or
Why is Power so important in organizations? What
are the various bases of power?
15. Describe the elements in the creation of
organization culture.
Or
Explain the concept of quality of work life.
CP-8271
3
sp3
Part C x 10 30)
Answer all questions.
16. Explain the concept and nature of organizational
behavior. Also discuss the determinants of
organizational behavior.
Or
Discuss the contribution of various disciplines to the
field of OB, at the individual, group and
organizational levels.
17. What are the various sources of inter-group conflict?
What techniques have generally been found
effective in resolving such conflicts? Discuss.
Or
Explain the various theories of group formation.
18. Why are organizational changes often resisted by
individuals and groups within the organization?
How can such resistance be prevented or overcome?
Or
Discuss the sources of people's resistance to change
and describe the OD interventions to overcome this
resistance.
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