Exam Details
| Subject | quality management | |
| Paper | ||
| Exam / Course | m.b.a. (p & om) | |
| Department | ||
| Organization | Alagappa University Distance Education | |
| Position | ||
| Exam Date | December, 2017 | |
| City, State | tamil nadu, karaikudi |
Question Paper
DISTANCE EDUCATION
M.B.A. OM) DEGREE EXAMINATION,
DECEMBER 2017.
Fourth Semester
QUALITY MANAGEMENT
(2013-14 Academic year and 2014 calendar year onwards)
Time Three hours Maximum 100 marks
PART A — x 8 40 marks)
Answer any FIVE questions.
1. "Quality as Customer Delight" — Discuss.
2. What do you mean by Statistical Process Control?
3. List out various the benefits of quality management.
4. Discuss about Quality Systems in manufacturing
organizations.
5. What are the characteristics of Total Quality
Management system?
6. Write a detailed note on "Indian Golden Peacock National
Quality Award".
7. What are the functions of Quality Management?
8. Explain about process of Statistical Quality Control.
Sub. Code
45
DE-3369
2
sp4
PART B — × 15 60 marks)
Answer any FOUR questions.
9. Explain the needs of Quality Management.
10. Discuss about evaluation and objectives of statistical
Quality Control.
11. Quality as a competitive Edge — Discuss.
12. Bring out the various process of Total Quality.
13. List out and explain the barriers to Total Quality Control.
14. Discuss the importance and objective of care competence
and strategic alliance for ensuring quality.
15. Bring out and discuss the role of MNCs in emergence of
Quality Standard.
M.B.A. OM) DEGREE EXAMINATION,
DECEMBER 2017.
Fourth Semester
QUALITY MANAGEMENT
(2013-14 Academic year and 2014 calendar year onwards)
Time Three hours Maximum 100 marks
PART A — x 8 40 marks)
Answer any FIVE questions.
1. "Quality as Customer Delight" — Discuss.
2. What do you mean by Statistical Process Control?
3. List out various the benefits of quality management.
4. Discuss about Quality Systems in manufacturing
organizations.
5. What are the characteristics of Total Quality
Management system?
6. Write a detailed note on "Indian Golden Peacock National
Quality Award".
7. What are the functions of Quality Management?
8. Explain about process of Statistical Quality Control.
Sub. Code
45
DE-3369
2
sp4
PART B — × 15 60 marks)
Answer any FOUR questions.
9. Explain the needs of Quality Management.
10. Discuss about evaluation and objectives of statistical
Quality Control.
11. Quality as a competitive Edge — Discuss.
12. Bring out the various process of Total Quality.
13. List out and explain the barriers to Total Quality Control.
14. Discuss the importance and objective of care competence
and strategic alliance for ensuring quality.
15. Bring out and discuss the role of MNCs in emergence of
Quality Standard.
Other Question Papers
Subjects
- growth management
- management
- management of innovation and r and d
- management of technology transfer and absorption
- manufacturing maintenance and waste
- manufacturing maintenance and waste management
- production and operations management
- quality management
- re-engineering and flexi systems
- warehousing management