DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, DECEMBER 2017.
Fourth Semester
RE-ENGINEERING AND FLEXI SYSTEM
(2013-14 Academic year and 2014 calendar year onwards)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
1. Explain the rationale of business process re-engineering
(BPR).
2. Explain the importance of new process design in the
context of BPR.
3. What do you understand by business process mapping?
State its purpose.
4. What do you mean by Systems Thinking?
5. What is the relevance of change management in
implementing BPR?
6. "Value Engineering is a subset of BPR". Discuss.
7. Discuss the importance of experimentation in functional
flexi systems.
8. Write in brief about flexibility in Service offerings.
Sub. Code
42
DE-3358
2
sp4
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Explain the various requisites and dimensions of
re-engineering.
10. Discuss the various reasons for failure of business
process re-engineering (BPR).
11. Explain in detail the methods of evaluation of BPR.
12. Describe in detail the procedure for implementing BPR.
13. Discuss the importance of TQM in the context of BPR.
14. Explain in detail about any Supply chain flexi system of
your choice.
15. Write short notes on the following.
Bottom-up Participation Process
Re-engineering Will-speed and Smart execution