DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, DECEMBER 2017.
First Semester
Retail Management
ORGANISATIONAL BEHAVIOUR
(Upto 2012 2013 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
1. What is organisational behaviour? Explain its various
elements.
2. State the nature and dimensions of attitude.
3. Enumerate the factors affecting group cohesiveness.
4. How is power effectively used? Explain.
5. Distinguish between constructive and destructive conflict.
6. What are the implications of organisational climate on
organisational behaviour?
7. Give an account of organisational change.
8. Explain briefly the scope of organisation development.
Sub. Code
12
DE-3096
2
Sp 6
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. State and explain the approaches to organisational
behaviour.
10. Distinguish between formal and informal organisation.
11. Discuss the factors involved in organisational politics.
State its impact.
12. Enumerate the sources and consequences of
organisational stress.
13. Define organisational culture. Explain its significance.
14. Describe how organisational change is effectively
managed.
15. Narrate the various OD intervention techniques in brief.