M.B.A. DEGREE EXAMINATION, NOVEMBER 2017
Airline and Airport Management
ORGANIZATIONAL BEHAVIOUR
(Upto 2015 batch)
Time 3 Hours Maximum 75 Marks
Part A (10 X 2 20)
Answer all questions.
1. What do you mean by organizational behaviour?
2. What is personality?
3. Define emotion.
4. What do you mean by attitude?
5. Define stress.
6. Name the different types of group.
7. What is organizational change?
8. What do you mean by impression management?
9. Define homogeneity.
10. Name the challenges of workforce diversity.
Sub. Code
13
CP-8368
2
Ws2
Part B X 5 25)
Answer all questions.
11. Discuss the major behavioural science disciplines
that contribute to OB.
Or
Explain the determinants of personality.
12. Discuss whether emotions are rational and what
functions it serve.
Or
What is ethics? Explain the types of ethics.
13. Explain the various sources of stress.
Or
Discuss the five stages of group development.
14. How do you manage planned change? Discuss.
Or
Discuss the political behaviour in organization.
15. Explain the challenges of organizational behaviour
at international level.
Or
Distinguish between homogeneity and
heterogeneity of national cultures.
CP-8368
3
Ws2
Part C 10 30)
Answer all questions.
16. Explain the challenges and opportunities for
managers in using OB concepts.
Or
Discuss in detail about trait theories of personality.
17. Describe the implications of El on managers and
their performance.
Or
What is perception? Discuss the process involved in
perception.
18. Discuss the approaches to managing organizational
change.
Or
How do you create and sustain organizational
culture?
———————