M.B.A. DEGREE EXAMINATION, NOVEMBER 2017
Airline and Airport Management
MANAGEMENT PRACTICES
(upto 2015 batch)
Time 3 Hours Maximum 75 Marks
Part A (10 X 2 20)
Answer all questions.
1. Define social responsibility.
2. What s motion study?
3. What do you mean by planning premises?
4. List out any two types of plans.
5. Explain centralisation.
6. Define line authority
7. What is global leading?
8. What are all the elements of communication?
9. Define TQM.
10. Define BPR.
Sub. Code
11
CP-8366
2
Ws9
Part B X 5 25)
Answer all questions.
11. Management as an art justify.
Or
Explain the human approach of management.
12. Describe the purpose of planning.
Or
Explain the prerequisites to frame objectives.
13. Describe any the kind of departmentation.
Or
Explain the characteristics of effective organisation.
14. Write a note on leadership.
Or
Explain the importance of group decision making.
15. Describe the role of information technology in
controlling.
Or
Give short note on global controlling.
Part C X 10 30)
Answer all questions.
16. Describe the contributions of F.W. Tailor.
Or
Write an essay on evolution of management
thoughts.
CP-8366
3
Ws9
17. Explain steps involved in planning.
Or
Define line and staff organisation. Explain the
conflict arising among staff and line organisations.
18. Explain the theories of motivation.
Or
Write a note on
Six sigma
JIT.
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