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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI 600 034
M.A. DEGREE EXAMINATION ENGLISH LITERATURE
FIRST SEMESTER NOVEMBER 2017
17/16PEL1MC04 DYNAMICS OF COMMUNICATION THEORY AND APLLICATION
Date: 10-11-2017 Dept. No. Max. 100 Marks
Time: 01:00-04:00
PART-A
I. Attempt any five of the following in about 200 words each choosing not more than three from each
Section: X 8 40)
SECTION I
1. Bring out the significance of soft skills in workplace.
2. Mention a few time management techniques.
3. Point out the factors that do not encourage lateral thinking.
4. Enlist the types of questions used in an interview.
SECTION II
5. Enlist easy steps to improve influencing skills.
6. Mention the roles that an effective leader should play.
7. What is known as 'socialising' in workplace?
8. State the characteristics of highly cohesive team.
Part B
II. Answer any two of the following in about 500 words each without omitting any section: X 20 40)
SECTION I
9. How would any enhance lateral thinking skills and creativity?
10. Elaborate presentation skill and its importance in the modern workplace.
SECTION II
11. How should a successful public speaker prepare and present ideas?
12. What factors contribute towards the success of group worthiness?
Part C
III. Read the following case and answer the questions given below: (4X5 20)
The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already
John Buchan
Insightful as it is, this aphorism needs to be modified to suit the 21st century. It can instead be said that- The
task of each one is not to seek greatness in others but to recognize it within self, for it is there already. The
task is to recognize one's ability to lead one's self and others if the need shall arise. Younger generation
desperately needs not a Nehru but the belief that a Nehru is rooted deep within them.
A manager today has to lead, meet targets and also to be successful in creating a second line of leaders. As
citizens of the new global village one needs to be prepared to smoothly step in the leader's shoes if the need
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arises. The qualities of a leader: strong moral fibre, vision, determination and focus to transform that vision
to reality is within reachable grasp of everyone.
The Jasmine revolution was started by average people who wanted to make a difference. If each of us
recognizes our inherent strength and ability to lead, to take command we can move mountains. Not long ago
the 'Lead India' campaign extolled this strength that is innate in each of us.
Having recognized this need how does one hone one's self into a leader? The most essential requirement
would be 'character building'. All other skills like effective communications, motivation amongst others
would be easy to inculcate once a strong moral conscious coupled with the desire to be proactive is
established. These two would drive you to have vision; they would fuel your passion for every activity that
you engage in. Marianne Williamson's prose explains this belief well: "We were born to make manifest the
glory of God that is within us. It's not just in some of us; it's in everyone. And as we let our light shine, we
unconsciously give other people permission to do the same. As we are liberated from our own fear, our
presence automatically liberate others." So, see yourself as a leader, strengthen your character and develop
your skills relentlessly to excel as you were meant to. That is the essence of leadership.
13. What are the important qualities of a leader, according to the writer?
14. What type of leadership style is considered to be more successful in 21st century?
15. If you were a CEO of an organization, how would you strengthen your character and develop your
leadership skills?
16. How would you train your employees and colleagues as 21st Century leaders?