B.C.A. (Semester IV) (CBCS) Examination Mar/Apr-2018
E-GOVERNANCE
Time: 2½ Hours
Max. Marks: 70
Instructions: All questions are compulsory. Figures to the right indicate full marks.
Q.1
Choose the correct alternatives:-
14
B2B stands for
Business to Government
Business to Buyer
Business to Business
All the above
Four stages of e-Government Model are Cataloging, Vertical Integration, Horizontal Integration.
Transaction
Transformation
Interaction
None of these
The facilitator for National e-governance Programme (NeGP) in India is:
Ministry of Human Resources Development
Department of Electronics and Information Technology.
Department of E-governance
Department of Administrative Reforms and Public Grievances
is the key to good governance g-governance is the only effective way of transparent governance.
Transparency
Transformation
Transaction
Transmission
Prime Minister said e-governance must be encouraged as it is environment friendly and will result in paperless offices.
Narendra Modi
Manmohan Singh
Indira Gandhi
Rajiv Gandhi
The computerization of land records by NIC is widely known as
Bhoomi
Zameen
CLRS
None of these
What is an essential component of successful change management
Leadership
Consultation
Monitoring evaluation
All of these
Which of the following is not a stage in the development of e-governance?
Transition phase
Interaction phase
Transformation phase
Transaction phase
ICT stands for
Information Communication Technology
Information Connecting Technology
Internet Connecting Technology
None of these
Page 2 of 2
SLR-SR-21
10) Advantages of media like collaboration, participation and empowerment have attracted governments to use it in governance for bringing together agencies, citizens and information.
Social
Internet
Broadcast
Communication
11) Electronic tax payment belongs to the category of
C2C
P2P
B2B
C2G
12) An example for broadcasting of e-Governance is
Online cheque transfer
Online judgment
Online cash transfer
None of the above
13) Capacity building key components is Governance structure, g-Governance champion CIO CTO, Public Private Partnership.
Tools
Tables
Transactions
Procedures
14) e-Governance Service Maturity Models are Cashless, Faceless.
Page less
Paperless
Painless
Wireless
Q.2
Answers to the following: [Any seven]
14
Define e-Governance.
JV stands for
What is mean by PPP?
G2C stands for
BPR stands for
Which are the e-Governance models?
eGBM stands for
Change management can be classified as
NeGP Stands for
Q.3

Answer any two of the following questions
10
Explain taxonomy of e-Governance services.
Explain definition, characteristic and objectives of PPP.
Explain managing E-Government Technology.

Explain four stages of e-Government models.
04
Q.4
Answer the following. (Any
14
Explain difference between general and E-Government project life cycle.
Explain Indian Global Assessment frame ware.
Explain change management in detail.
Q.5
Answer the following. (Any
14
Explain capacity building and knowledge management.
Role and Advantages of social media and citizens.
Explain models of digital governance.