DISTANCE EDUCATION
M.B.A. DEGREE EXAMINATION, MAY 2018.
First Semester
MANAGEMENT CONCEPTS
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. Write down the differences between management and
administration.
2. What are the characteristics of a sound policy?
3. What is the significance of organization structure?
4. Write notes on path-goal approach.
5. Describe any four main techniques of effective
coordination.
6. What is Balanced Score card and what purpose does it
serve?
7. Describe the process of delegation.
8. Distinguish between centralization and decentralization.
Sub. Code
11
DE-4186
2
wk7
SECTION B — × 15 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. What is the System Approach to management? Explain
the salient Features of this approach.
10. Explain the process of decision under conditions of
certainty.
11. What are the merits and demerits of management by
committees?
12. Distinguish between motivators and hygiene factors. Why
is it important to make this distinction?
13. Discuss the process of controlling.
14. What is benchmarking and what are its elements? Briefly
describe the types of bench marking.
15. Discuss the techniques of directing.
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