DISTANCE EDUCATION
M.B.A. (Tourism) DEGREE EXAMINATION, MAY 2018.
First Semester
MANAGEMENT CONCEPTS
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — x 8 40 marks)
Answer any FIVE questions.
1. Write the distinction between management and
administration.
2. Explain the limitations and scope of scientific
management.
3. What are the characteristics of managerial planning?
4. Explain the concepts of organisation.
5. Describe about delegation of authority and responsibility.
6. Explain controlling and its steps.
7. Write your suggestions for effective co-ordination.
8. What is business process re-engineering? Explain in
detail.
Sub. Code
11
DE-3950
2
wk10
SECTION B — × 15 60 marks)
Answer any FOUR questions.
9. Discuss the evolution of management thought from
classical to modern.
10. Discuss the F.W. Taylor principles of scientific
management.
11. Discuss the relationship between planning and decision
making.
12. Discuss the line and staff functions in management.
13. Discuss the techniques of staffing in management.
14. Explain the characteristics of effective controls and the
steps managers can take to make controls more effective.
15. Discuss the trends and perspectives in management.
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