DISTANCE EDUCATION
M.B.A. (Corporate Secretaryship) DEGREE EXAMINATION,
MAY 2018.
First Semester
MANAGEMENT CONCEPTS
(Upto 2012-13 Academic Year and 2013 Calendar Year)
Time Three hours Maximum 100 marks
SECTION A — × 8 40 marks)
Answer any FIVE questions.
All questions carry equal marks.
1. Analyse the characteristics of management.
2. Highlight the importance of planning.
3. Explain the different types of departmentation.
4. Explain the process of delegation.
5. Enumerate the principles of directing.
6. Examine the importance of staffing.
7. Discuss the need for co-ordinating.
8. Write a brief note on business process reengineering.
Sub. Code
11
DE-3821
2
Ws 5
SECTION B — × 15 60 marks)
Answer any FOUR questions.
All questions carry equal marks.
9. Discuss the contribution of Fayol to management thought
and practice.
10. Give an account on planning premises. Explain the
classification of planning premises.
11. Write a short note on the following structures.
Line
Line and staff
Committee.
12. ''Directing is a strategy to get sub-ordinates and other to
carry out Discuss.
13. ''Control operates on everything, things people and
actions'' Elucidate.
14. Analyse the various employee motivational tools used by
the IT companies in India.
15. Write a detail note on TQM and bench marking.
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