M.B.A. DEGREE EXAMINATION, NOVEMBER/DECEMBER 2017.
First Semester
ORGANISATIONAL BEHAVIOUR
2 90112
Time 3 Hours Max. Marks 70
SECTION — A
Answer ALL FIVE questions. 2 10 Marks)
1. Define organisational behaviour.
2. Aggressive personality.
3. Trait approach.
4. Inter group behaviour.
5. Intra team dynamic.
SECTION — B
Answer ALL questions. 10 50 Marks)
6. Explain scope and importance of organisational behaviour.
Or
Discuss limitation of organisational behaviour.
7. Explain various factor influencing individual behaviour.
Or
Discuss Manlow's need hierarchy theory.
8. Describe the process of communication.
Or
Discuss managerial grid theory.

9. Explain types of groups. State the reasons for group formation.
Or
Describe the roles and conflict of groups.
10. What are the stages in team development?
Or
Discuss characteristics of a successful teams.
SECTION — C
Case study Compulsory 10 10 Marks)
11. Mr. Ranjan Kumar is the Managing Director of a Soaps Manufacturing Company.
To increase sales, the Board of Directors wanted to start a full-fledged marketing
department. Mr. Kumar is entrusted with the task of finding a suitable candidate
to head the proposed marketing department. After considering a number of
candidates, he has narrowed down his choice to two persons: Viswanath Dutt and
Rajnarain.
Mr. Viswanath Dutt has an excellent track record in the company. During his
fruitful association with the company to be precise ten years, he has always shown
a high degree of enthusiasm and initiative in his work. He is still young (35 years)
dynamic and aggressive. He is result-oriented and is more interested in ends
rather than means. One of the workers, testifying his leadership qualities,
remarked thus; "Though he is harsh at times, you will know where you stand when
you work with him. When you have done a good job, he lets you know it". Mr. Dutt
is willing to shoulder additional responsibilities. He decides things quickly and
when action is required, he is 'always on his toes'.
During his 15 years tenure in the Company, Mr.Rajnarain has endeared himself to
all his colleagues by his superior workmanship and pleasing manners. He always
believes in the principle of employee participation in the decision making process.
Unlike Mr. Dutt, he encourages his subordinates to come out with innovative ideas
and useful suggestions. Before arriving at a decision he always makes it a point to
consult his subordinates. Not surprisingly, all his subordinates are very pleased to
work under him and praise his leadership qualities. They readily admit that the
participative cilmate has encouraged them to use their talents fully in the service;
of the organization company records also bear evidence for the increase in the
production soon after Rajnarain became the head of his department.
Questions:
Analyze the leadership qualities and styles of Mr. Dutt and Mr. Rajnarain.
Between the two people, whom would you recommend for the position of a
marketing manager? Why?
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